RECORDS TECHNICIAN - 60000928

Requisition No :  863873

Agency : Children and Families

Working Title : RECORDS TECHNICIAN - 60000928

Pay Plan : Career Service

Position Number :  60000928

Salary :   $34,760.00

Posting Closing Date : 11 / 10 / 2025

Total Compensation Estimator  Tool

Record’s Technician

Department of Children and Families

Broward County

Location : This position is based in Fort Lauderdale, Florida

Day Shift : Monday-Friday

Hours : 8 : 00 AM-5 : 00 PM

Current employees will be compensated in accordance with the DCF salary policy.

What you will do :

In this position you will be responsible for receiving, reviewing and assigning all abuse reports received from the Florida Abuse Hotline.  Additionally, you will follow up with the appropriate supervisory personnel to ensure they are aware of pending investigations and staff assignments.

How you will make an impact :

• Print and review all abuse reports received from the Hotline and OTI requests called in from other counties.  This requires coordination with the Florida Abuse Hotline Information system (FAHIS), Child Information System (CIS) and Florida Safe Families Network (FSFN).
• Review appropriate databases for the previous or open investigations and child family involvement with other family safety programs.
• Provide clerical support for a multi-function Family Safety Unit.
• Prepare intake case records for Child Protective Investigator for cases received over the Child Abuse Hotline.
• Case is then assigned in Florida Safe Families Network (FSFN) and CPI is notified.  This same procedure is followed for any Out-of-town Inquiry Request that is received.
• Assign cases to CPI or CPI Supervisor.
• Package investigation information and conduct diligent searches.
• Archive case files and maintain rotation and case logs.
• Make case folders for CPIs.
• Helping clients as need when they come in the office.

Qualifications :

Knowledge, Skills, and Abilities :

Candidate Profile (application) must be completed in its entirety.

Benefits of Working for the State of Florida :

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including :

(For more information, please click  www.myfrs.com );

For a more complete list of benefits, visit  www.mybenefits.myflorida.com .

Growth Opportunities :

With 12,000 employees across the state DCF promotes opportunities and training for all.  Our jobs are among the most challenging, complex, and difficult in State government. They are also among the most rewarding. All employees are encouraged to take advantage of available Department opportunities for advancement and professional development.

About Department of Children and Families :

Mission :   The mission of the Department of Children and Families is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency.

Vision :  We are a highly skilled workforce committed to empowering people with complex and varied needs to achieve the best outcomes for themselves and their families. In collaboration with community stakeholders, we will deliver world class and continuously improving service focused on providing the people we serve with the level and quality that we would demand and expect for our own families.

Values :  A workforce that operates with integrity maintains loyalty to a code of ethics that requires the courage to take responsibility for providing the highest quality of service to the vulnerable. We are a solutions-focused learning organization built on a foundation of transparency in action and accountability of results. Both within the organization and among our stakeholders, we thrive in a culture of respect for diversity of opinion that is nurtured through open communication. High performing and committed, we are unified in our goal of excellence in achieving quality outcomes for those we serve.

To learn more please visit  https : / / www.myflfamilies.com /

Participation in the State of Florida Direct Deposit Program is required as a condition of employment  per F.S. 110.113 , and enrollment must be completed within the first 30 calendar days of your appointment.

SELECTIVE SERVICE : Male candidates born on or after October 1, 1962, will not be eligible for hire or promotion into an authorized position unless they are registered with the Selective Service System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS.  Verification of Selective Service registration will be conducted prior to hire.   For more information, please visit the SSS website :   http : / / www.sss.gov .

BACKGROUND SCREENING REQUIREMENT :  It is the policy of the Florida Department of Children and Families that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and also be screened in accordance with the requirements of Chapter 435, F.S., and, if applicable, Chapter 408, F.S.   No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency.   Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.

The State of Florida is an Equal Opportunity Employer / Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

The State of Florida is an Equal Opportunity Employer / Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and / or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.   Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here .  All documentation is due by the close of the vacancy announcement.