Medical Support Assistant / Clerk

Job Title : Medical Support Assistant / Clerk

Location : Horsham, PA

Salary : $18-24 / hr

Overview : We are seeking a detail-oriented and organized Medical Support Assistant / Clerk to join our team at a federal government healthcare facility. The successful candidate will be responsible for providing administrative support and assistance to medical staff, ensuring smooth operations within the medical department.

Responsibilities :

• Schedule patient appointments, consultations, and follow-up visits using electronic scheduling systems.
• Greet patients, visitors, and staff in a professional and courteous manner, providing assistance and direction as needed.
• Maintain patient medical records and ensure accuracy and confidentiality in handling sensitive information.
• Verify patient demographic information and insurance coverage, collecting necessary co-pays or fees as required.
• Assist medical staff with patient intake processes, including obtaining vital signs and updating medical history forms.
• Coordinate medical referrals and obtain necessary authorizations from insurance providers or government agencies.
• Prepare and process medical correspondence, reports, and forms according to established procedures.
• Maintain inventory of medical and office supplies, ordering additional supplies as needed and ensuring proper storage and organization.
• Assist with the maintenance and cleanliness of the medical office and examination rooms, including sterilization of equipment and disposal of hazardous materials.
• Provide general clerical support, including answering phones, responding to inquiries, and directing messages to appropriate personnel.
• Collaborate with other healthcare professionals and administrative staff to ensure efficient workflow and quality patient care.
• Adhere to all federal regulations, policies, and procedures governing healthcare administration and patient confidentiality.

Qualifications :