Customer Service Support I
PDS Defense, Inc. is seeking a Customer Service Support I in Laporte, IA.
Job Description :
- Organize, file, and maintain import and export records in accordance with company policy and U.S. Customs regulations.
- Conduct routine audits of shipping and customs documentation to ensure accuracy and completeness.
- Prepare, update, and maintain data in Excel spreadsheets, Microsoft Access databases, and other company systems.
- Support document retrieval for internal and external audits.
- Assist with tracking shipments and maintaining shipment logs as needed.
- Coordinate with internal departments to obtain necessary documentation and information for compliance filings.
- Provide general clerical support, including data entry, scanning, and report preparation.
- Perform other administrative duties as assigned.
Qualifications :
High school diploma or equivalent; associate's degree preferred.2+ years of clerical, administrative, or data management experience.Strong attention to detail and organizational skills.Proficiency in Microsoft Excel, Word, and Access required.Ability to manage multiple priorities and meet deadlines in a fast-paced environment.Excellent written and verbal communication skills.Prior experience in import / export, shipping, or logistics is a plus.Preferred Skills :
Familiarity with trade compliance documentation (commercial invoices, packing lists, bills of lading, etc.).Understanding of customs recordkeeping requirements.Experience supporting teams in a manufacturing or global business environment.Benefits offered to vary by the contract. Depending on your temporary assignment, benefits may include direct deposit, free career counseling services, 401(k), select paid holidays, short-term disability insurance, skills training, employee referral bonus, affordable medical coverage plan, and DailyPay (in some locations). For a full description of benefits available to you, be sure to talk with your recruiter.
Job Requirements :
Minimum Security Clearance : No ClearanceMilitary connected talent encouraged to apply.VEVRAA Federal Contractor / Request Priority Protected Veteran Referrals / Equal Opportunity Employer / Veterans / Disabled