Talent.com
Recovery and Collections Agent

Recovery and Collections Agent

Smith Debnam Narron Drake Saintsing & Myers, LLPCharlotte, NC, United States
13 hours ago
Job type
  • Full-time
Job description

At Smith Debnam, our philosophy is simple - to provide the best possible value to our clients. We firmly believe that the key to delivering such a value is equally simple - the people who make it happen. Our professional service team, the attorneys, paralegals, and staff, are therefore our most important assets. We are committed to maintaining an environment that provides professional fulfillment, actively supports professional development, and communicates the value of each person's contributions.

Smith Debnam has been providing legal services to businesses and individuals in the Carolinas for more than 50 years. We provide employees with an enriching, professional work environment that rewards employee excellence, fosters teamwork, and supports professional development. Our employees also enjoy competitive salaries, quality benefit programs and flexible work hours.

What are we looking for :

  • A self-starter that is a good and efficient communicator
  • Someone who is willing to take the extra steps
  • Someone who is driven by goals
  • A team player

What you'll be doing :

As a Recovery and Collections Agent, you will be collecting assets for our clients, negotiating on their behalf, helping resolve legal issues, various loan product delinquencies, and work closely with other firms to solve financial problems. You will also work closely with a great group of people while helping our clients!

Essential Duties and Responsibilities :

  • Call and collect on past due accounts, negotiate payoffs, settlements, and / or ongoing payment plans.
  • Communicate with distressed consumers in a respectful and empathetic manner, helping them navigate and find solutions to repaying their debt.
  • Negotiate and accurately document payment plans while guiding consumers through the payment process via our payment portal site or IVR.
  • The ability to understand legal collections process, deadlines, and state laws.
  • Is ready to work in a professional, goal driven, bonus structured environment.
  • Answer and process inbound calls, place outbound calls to consumers while managing daily work logs.
  • Accurately update electronic case files using various legal software tools.
  • Utilize various tools for skip tracing and locating consumers.
  • Successful completion of various client regulatory compliance certifications.
  • Knowledge, Skills, and Abilities :

  • High school diploma, minimum.
  • High degree of professionalism with excellent customer service, organizational and problem-solving skills.
  • Ability to work in a fast-paced, customer-driven environment.
  • Ability to multitask, prioritize, and manage time effectively.
  • Strong decision-making and problem-solving skills.
  • Ability to work under pressure with specific deadlines and attention to detail.
  • Create a job alert for this search

    Collection Agent • Charlotte, NC, United States

    Related jobs
    • Promoted
    Sr Engineer - Collections and Recovery Platforms

    Sr Engineer - Collections and Recovery Platforms

    Bank of AmericaCharlotte, NC, United States
    Full-time
    Sr Engineer - Collections and Recovery Platforms.Newark, Delaware;Pennington, New Jersey; Charlotte, North Carolina; Addison, Texas. To proceed with your application, you must be at least 18 years o...Show moreLast updated: 8 days ago
    • Promoted
    Real Estate Agent

    Real Estate Agent

    Weichert, RealtorsHickory, North Carolina, US
    Full-time
    Job Description Are you a driven, customer-focused individual looking to build a successful career in real estate? Our local Weichert® franchised company is seeking enthusiastic Real Estate Agents ...Show moreLast updated: 30+ days ago
    • Promoted
    Collections Manager-Insurance

    Collections Manager-Insurance

    Partnership EmploymentCharlotte, NC, US
    Full-time
    THIS ROLE WILL BE ONSITE 3 DAYS PER WEEK IN CHARLOTTE, NC FOR THE REMAINDER OF 2025 AND 4 DAYS PER WEEK ONSITE STARTING IN 2026. NO H1S, 3RD PARTIES OF RELOCATION.The Collections Manager is responsi...Show moreLast updated: 30+ days ago
    • Promoted
    B2B Collections

    B2B Collections

    American City Business JournalsCharlotte, NC, United States
    Full-time
    Principal Duties and Responsibilities.Monitor assigned market aged receivables regularly.Responsible for inbound and outbound business-to-business collection calls. Perform collection emails & calls...Show moreLast updated: 8 days ago
    • Promoted
    EHS Engineer

    EHS Engineer

    CommscopeCatawba, North Carolina, US
    Full-time
    In our 'always on' world, we believe it's essential to have a genuine connection with the work you do.Our EHS team is growing, and we are adding an Environmental, Health & Safety (EH&S) Engineer on...Show moreLast updated: 30+ days ago
    • Promoted
    Signals Collection Analyst

    Signals Collection Analyst

    US ArmyCharlotte, NC, United States
    Part-time +1
    Signals Collection Analyst Job Overview : You’ll become a technical expert in detecting, analyzing, and interpreting electronic communications to gather critical intelligence.Using advanced signal p...Show moreLast updated: 30+ days ago
    • Promoted
    Freelance Data Collector

    Freelance Data Collector

    Prime InsightsStatesville, NC, US
    Full-time
    Join thousands of members already earning with top-paying surveys and offers.Get started today and enjoy competitive rewards, fast payouts with no waiting periods, and the flexibility to participat...Show moreLast updated: 6 days ago
    • Promoted
    Collections Specialist

    Collections Specialist

    OneMain FinancialFort Mill, SC, United States
    Full-time +1
    At OneMain, Collections Specialists are committed to working with our customers in a collaborative manner.They provide consultative solutions for repayment of loans, improving the customer's financ...Show moreLast updated: 8 days ago
    • Promoted
    • New!
    TRASH / REFUSE COLLECTION EQUIPMENT OPERATOR

    TRASH / REFUSE COLLECTION EQUIPMENT OPERATOR

    City of Gastonia, NCGastonia, NC, United States
    Full-time
    Performs intermediate semiskilled work in the operation of heavy motorized refuse collection equipment.Work is performed under moderate supervision. Supervision may be exercised over subordinate ope...Show moreLast updated: 13 hours ago
    • Promoted
    • New!
    Collections and Deductions Analyst

    Collections and Deductions Analyst

    CencoraCharlotte, NC, United States
    Full-time
    Our team members are at the heart of everything we do.At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on ...Show moreLast updated: 13 hours ago
    • Promoted
    Collections Specialist

    Collections Specialist

    CRGCharlotte, NC, United States
    Full-time
    CRG's rapidly growing transportation client in Southwest Charlotte is seeking a Collections Specialist to join their team! This person will be responsible for the timely collection of assigned Acco...Show moreLast updated: 8 days ago
    • Promoted
    Collection Specialist

    Collection Specialist

    Jon Barry & Associates, Inc.Concord, NC, United States
    Full-time
    Collections Specialist - Remote Opportunity with High Earning Potential!.If you have experience in collections (medical industry preferred but not required), this is your chance to join a.Why Join ...Show moreLast updated: 8 days ago
    • Promoted
    Project Engineer

    Project Engineer

    Adams RobinsonMooresville, NC, United States
    Full-time
    The ideal candidate will be responsible for assisting the Project Manager, Superintendent, and Project Team with project documentation and control, job cost accounting, scheduling, and construction...Show moreLast updated: 30+ days ago
    • Promoted
    Signals Collection Analyst

    Signals Collection Analyst

    United States ArmyCharlotte, NC, US
    Part-time +1
    Signals Collection Analyst Job Overview : You’ll become a technical expert in detecting, analyzing, and interpreting electronic communications to gather critical intelligence.Using advanced signal p...Show moreLast updated: 12 days ago
    • Promoted
    • New!
    Collections Associate

    Collections Associate

    Figure LendingCharlotte, NC, United States
    Full-time
    Figure (NASDAQ : FIGR) is transforming capital markets through blockchain.We're proving that blockchain isn't just theory - it's powering real products used by hundreds of thousands of consumers and...Show moreLast updated: 13 hours ago
    • Promoted
    Student Accountability and Support Officer

    Student Accountability and Support Officer

    Gaston CollegeDallas, NC, US
    Full-time
    Under the supervision of the Dean of Student Development and Support Services, the Student Accountability and Support Officer will address, investigate, and adjudicate student conduct matters for a...Show moreLast updated: 18 days ago
    • Promoted
    Collections and Deductions Analyst

    Collections and Deductions Analyst

    AmerisourceBergen Corporation (Cencora)Charlotte, NC, United States
    Full-time
    Our team members are at the heart of everything we do.At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on ...Show moreLast updated: 30+ days ago
    • Promoted
    Remote Job $790 / wk - Hiring Focus Group Panelists

    Remote Job $790 / wk - Hiring Focus Group Panelists

    MaxionMooresville, NC, US
    Remote
    Full-time +2
    Want to make extra money on YOUR schedule? Join our exclusive list of research study participants and .Perfect for anyone seeking remote, part-time, or temporary work, these opportunities require ....Show moreLast updated: 6 days ago