Talent.com
Customer Success Specialist

Customer Success Specialist

VirtualVocationsHouston, Texas, United States
30+ days ago
Job type
  • Full-time
Job description

A company is looking for a Customer Success Specialist I to manage technical support and customer satisfaction.

Key Responsibilities

Manage and resolve technical issues from the external Tier 1 support team

Investigate and diagnose software, network, and system configuration issues

Act as the point of contact for escalated cases and maintain accurate records in the support ticketing system

Required Qualifications

2+ years in a customer support or technical support role, preferably in SaaS or healthcare technology

Strong troubleshooting skills for complex technical issues

Proven ability to work cross-functionally with technical and non-technical teams

Strong organizational skills and ability to prioritize in a fast-paced environment

Create a job alert for this search

Customer Specialist • Houston, Texas, United States

Related jobs
  • Promoted
Customer Success Account Manager

Customer Success Account Manager

VirtualVocationsPasadena, Texas, United States
Full-time
A company is looking for a Strategic Customer Success Account Manager.Key Responsibilities Manage a portfolio of strategic customers focusing on renewal and adoption outcomes Drive growth and pr...Show moreLast updated: 30+ days ago
  • Promoted
Manager of Mid-Market Customer Success

Manager of Mid-Market Customer Success

VirtualVocationsPasadena, Texas, United States
Full-time
A company is looking for a Manager of Mid-Market Customer Success.Key Responsibilities Lead and mentor a team of Mid-Market Customer Success Managers to drive retention and expansion outcomes De...Show moreLast updated: 2 days ago
  • Promoted
Junior Customer Success Manager

Junior Customer Success Manager

VirtualVocationsSugar Land, Texas, United States
Full-time
A company is looking for a Junior Customer Success Manager (API).Key Responsibilities Build and maintain strong relationships with key stakeholders as a trusted advisor Understand customer goals...Show moreLast updated: 25 days ago
  • Promoted
Customer Success Manager

Customer Success Manager

Impact NetworkingHouston, TX, US
Full-time
Impact is a leading national managed services provider, specializing in IT & Cloud, Cybersecurity, Digital Transformation & AI, Integrated Marketing, and Print & Document Management.Our partnership...Show moreLast updated: 11 days ago
  • Promoted
Global Customer Success VP

Global Customer Success VP

VirtualVocationsSugar Land, Texas, United States
Full-time
A company is looking for a VP of Global Customer Success to lead the customer success organization globally and ensure effective product adoption and high renewal rates.Key Responsibilities Overs...Show moreLast updated: 30+ days ago
  • Promoted
Client Success Manager

Client Success Manager

VirtualVocationsHouston, Texas, United States
Full-time
A company is looking for a Client Success Manager who has an in-depth understanding of revenue cycle management and experience across multiple care settings. Key Responsibilities Lead client exper...Show moreLast updated: 30+ days ago
  • Promoted
Senior Customer Success Manager, Service Provider

Senior Customer Success Manager, Service Provider

RelativityHouston, TX, United States
Full-time
The Service Provider Customer Success Management Team supports our partners in meeting their goals using the Relativity suite of products. The team guides overall value and product adoption based on...Show moreLast updated: 10 days ago
  • Promoted
Customer Success Manager

Customer Success Manager

Veriforce LLCHouston, TX, US
Full-time
Veriforce is the fastest-growing SaaS-technology and services company in the global supply chain risk management market.We help industry-leading companies create and maintain operating cultures and...Show moreLast updated: 22 days ago
  • Promoted
Customer Success Coordinator

Customer Success Coordinator

VirtualVocationsPasadena, Texas, United States
Full-time
A company is looking for a Customer Success Coordinator.Key Responsibilities Support new client implementations and provide post-implementation support Provide customer support via email and pho...Show moreLast updated: 30+ days ago
  • Promoted
Senior Customer Success Manager

Senior Customer Success Manager

VirtualVocationsHouston, Texas, United States
Full-time
A company is looking for a Senior Customer Success Manager, East.Key Responsibilities : Establish and maintain relationships with key decision makers within assigned accounts Partner with the Acc...Show moreLast updated: 30+ days ago
  • Promoted
Client Success Specialist

Client Success Specialist

VirtualVocationsHouston, Texas, United States
Full-time
A company is looking for a Junior Client Success Specialist to assist clients in recruiting participants for clinical trials. Key Responsibilities Guide new clients through the onboarding process ...Show moreLast updated: 30+ days ago
  • Promoted
Customer Engagement Specialist

Customer Engagement Specialist

VirtualVocationsSugar Land, Texas, United States
Full-time
A company is looking for a Customer Engagement Specialist to support clients in utilizing their survey creation platform while working remotely on Pacific Time hours. Key Responsibilities Manage c...Show moreLast updated: 30+ days ago
  • Promoted
Customer Success Manager

Customer Success Manager

HearstHouston, TX, US
Full-time
At The Houston Chronicle we are driven by a commitment to inform, inspire, and provokeboldly and authentically.Our employees are encouraged to be relentless, fearless, and startlingly original as t...Show moreLast updated: 30+ days ago
  • Promoted
Customer Success Advocate

Customer Success Advocate

VirtualVocationsHouston, Texas, United States
Full-time
A company is looking for a Customer Success Advocate.Key Responsibilities Handle inbound sales and service calls, focusing on customer experience Provide thoughtful advice to enhance customer va...Show moreLast updated: 30+ days ago
  • Promoted
Head of Customer Success

Head of Customer Success

VirtualVocationsHouston, Texas, United States
Full-time
A company is looking for a Head of Customer Success to lead the Customer Success team and enhance the customer experience throughout the post-sale lifecycle. Key Responsibilities Manage the Custom...Show moreLast updated: 30+ days ago
  • Promoted
Customer Success Agent

Customer Success Agent

VirtualVocationsSugar Land, Texas, United States
Full-time
A company is looking for a Customer Success Agent to join their remote team.Key Responsibilities Serve as the primary point of contact for customers after onboarding, ensuring a positive experien...Show moreLast updated: 30+ days ago
  • Promoted
Delivery Success Manager

Delivery Success Manager

VirtualVocationsSugar Land, Texas, United States
Full-time
A company is looking for a Delivery Success Manager who will ensure the quality and successful delivery of services through partner networks. Key Responsibilities Establish and maintain collaborat...Show moreLast updated: 29 days ago
  • Promoted
Customer Success Manager

Customer Success Manager

VirtualVocationsSugar Land, Texas, United States
Full-time
A company is looking for a Customer Success Manager.Key Responsibilities Manage user support through various communication channels and drive renewals and upsell opportunities Engage users proac...Show moreLast updated: 30+ days ago