Customer Service Agent

Job Description

Job Description

Join our team at Maximus Global Services!

Maximus Global Services (MGS) ultimate mission is to “Set the standard through tailor service to every person, every day”. MGS provides aviation services at various airports in the US : Miami, Fort Lauderdale, Orlando, Virginia, Atlanta, Baltimore and Las Vegas.

MGS has immediate openings for Customer Service Agent at Orlando International Airport.

Pay Rate : $­­­­­__19.73__per hour Status : Part Time

Benefits :

• Travel benefits
• Paid Time Off (for FT positions)
• Paid Training
• 401(k) Retirement Plan
• Medical, dental, vision benefits
• Referral Bonus
• Incentive Rewards
• Career growth

Summary / Objective

Provide customer services to various airlines, such as wheelchair services or others, including any other responsibility within the scope, coordinating, and organizing wheelchairs. Exhibiting exceptional customer service and communication skills. Ensure the safety of property and people.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Competencies

Work Environment

This job operates at an airport setting and / or outside weather conditions.

Physical Demands

This position is very active and requires stand or walk constantly (for up to an entire shift) on various surfaces (tile, concrete, carpet). Requires lift, squat, stoop, push, pull, stand, and bend throughout the course of a shift. Must be able to stand and walk throughout the course of a shift. Must be able to lift, carry, and / or hold 70 pounds or more.

Required Education and Experience

Additional Eligibility Qualifications

Security Clearance (if applicable)

Must be eligible for CBP seal and pass the criminal background check to obtain the airport ID.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.