Job Description
Job Description
About the Role :
The Senior IT Systems Network Administrator designs, installs, configures, and supports internal and / or external networks and systems and well as provides guidance and training to the desktop support staff.
Essential Duties and Responsibilities :
- Recommend, configure, upgrade, maintain and troubleshoot all computers, printers and monitors
- Develops and / or helps maintain all IT systems, infrastructure, applications, and security.
- Monitor and test for network performance issues and troubleshoot problems when they arise.
- Secure the network by developing network access, monitoring usage, and analyzing logs.
- Remotely support regional data centers and field offices with some travel required.
- Documenting processes both internal IT and external end user processes, lead end user requirements gathering.
- Interact with vendors and other 3rd party contractors to manage projects and secure products and services.
- Research and recommend applications, equipment, upgrades, patches.
- Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
- And other duties as assigned.
Job Requirements :
Experience with VMWare, Cisco, Palo Alto firewalls and AWS cloud services strongly preferredAbility to troubleshoot WAN, LAN, and WLAN issues, at times under pressureProactive approach to dealing with customers and technical issuesBachelor’s degree in Computer Science, Information Technology, or related preferredMust demonstrate excellent knowledge Microsoft technologies, Azure, Windows desktop and server operating systems, Office 365, and GPO’sExperience with ERP systems and ERP migrationsStrong analytic and problem-solving skills.Ability to work equally well in a team environment as well as independently.Strong written and verbal communications skills.A certain degree of creativity and latitude is requiredSome project management experience desiredPositive customer service oriented attitudeExcellent interpersonal and customer service skillsAbility to multi-task and prioritize effectivelyAbility to take direction well and transition quickly to changing business needsAbility to think and act independentlyAbility to lead people and obtain results through othersAbility for repetitive motions of wrist, hand, or fingersAbility to see things at close visionAbility to lift and / or move up to 20 pounds