Maintenance Supervisor
Unlock your potential with Avenue5 Residential. Your ideas. Your development. Your experience. We take care of you, so you can take care of our residents, properties, and clients. Property management may be our business, but people are our passion. Empowering you to be the best. Our benefits take a holistic approach to take care of your mind and body. We care about you as a whole person, both inside and outside of work.
About the Maintenance Supervisor Position : We're looking for a talented maintenance supervisor who will be responsible for the day-to-day maintenance operations and physical upkeep of the assigned property, and for ensuring that the property is compliant with Avenue5 policies and standards, in addition to all local, state, and federal regulations. The maintenance supervisor is responsible for ensuring compliance to the company risk management program. Also, has financial responsibilities for contributing towards and adhering to property budget.
Maintenance responsibilities include :
- Working with the maintenance team to ensure daily maintenance tasks, such as service requests and unit make-ready standards are met.
- Reviewing and tracking progress of service requests and identifying chronic maintenance issues.
- Responding to maintenance-related issues in a timely manner as outlined in Avenue5 Policy and Practices document while maintaining a professional demeanor.
- Performing various maintenance functions including repairs to electrical, plumbing, appliances, flooring, carpentry, HVAC, and grounds maintenance as dictated by state guidelines.
- Performing general carpentry duties such as wallboard repair, countertop / cabinet replacement, finish carpentry, window / glass repair, door / lock repair, and ceramic tile repair.
- Performing various proactive preventative maintenance including siding, painting, lighting, sprinkler, pool, golf-cart, elevator and more.
- Responsible for work order systems accuracy by verifying all orders are completed in a timely manner to company standards and the residents satisfaction.
- Daily inspection of the property grounds, buildings, and common area amenities to maintain safety and cleanliness standards and to identify issues requiring maintenance, repair, or replacement.
- Overseeing and assisting with management of property emergencies, such as snow and other inclement weather emergencies, fires, and floods.
- Promptly communicating with maintenance supervisor and property manager concerning all maintenance issues at the property.
- Observing and promoting safety and risk management in accordance with local, federal, state, and company rules and regulations.
- Helping monitor response times for emergency on-call / after-hours maintenance assignments, and addresses issues as needed. Participating in on-call rotation as necessary.
- Promoting customer satisfaction by maintaining the highest standards of cleanliness and curb appeal, and interacting courteously and professionally with current and potential residents at all times.
- Fostering a positive, active, and collaborative relationship with residents, other properties, and associated agencies.
- Conducting pre-move in and post-move out apartment inspections and ensuring timely completion of quality unit turns.
- Acting as mentor to maintenance team.
- Maintaining a professional demeanor and appearance at all times, promoting the same to the entire team.
- Responsible for the administration of the company risk management program.
- Completing special projects as assigned by maintenance supervisor and / or property manager.
- Promptly communicating with the property manager concerning all maintenance issues at the property.
- Soliciting suppliers and contractors when work is necessary and monitoring that they are compliant according to company policy.
- Working with the property manager to ensure the team and the property are compliant per company, ownership, state, and federal policies and standards.
- Walking property weekly with property leadership to collaborate on property challenges and operations.
- Responsible for ensuring maintenance costs remain within allotted property budget and providing input on expenses for future budgets.
- Other duties as assigned by property leadership.
Education and Experience :
High school diploma or equivalent is required.At least three years of experience in the property management industry or directly related field.Possess general maintenance and carpentry skills.Skills and Requirements :
Must maintain a valid drivers license, clean driving record, and current auto insurance is required.Ability to read, write, and understand English.Ability to use general office equipment, such as telephone, fax machine, printer, copier, and key track system.Excellent customer service and interpersonal skills with the ability to relate to others.Strong organizational and time-management skills.Ability to multi-task.Ability to perform basic mathematical functions.Ability to cope with and defuse situations involving angry or difficult people.Ability to maintain confidentiality.Must maintain professional appearance and comply with prescribed uniform policy.Must comply with all safety requirements.Required to complete and successfully pass the Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment.Our Core Beliefs :
Put people and partnerships first.Empower associates.Focus on solutions.Champion ideas that accelerate success.Deliver proof over promises.Experience our award-winning culture :
Top 15 national finalist on the Best Places to Work Multifamily.Certified as a Great Place to Work since 2017.Listed as one of the Best Workplaces in Real Estate.Ranked second on the 100 fastest-growing private companies in Washington by The Puget Sound Business Journal.Ranked 8 on the 2024 National Multifamily Housing Council (NMHC) Top 50 Managers List.We're a fast-growing property management company with new opportunities popping up daily. Search open positions to find your next adventure. If you don't see anything today, keep checking. Tomorrow, you may find your dream job.