Service Project Supervisor
Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.
Xylem is a global leader in water technology and we're hiring! Join our Dewatering Team and be part of the trusted Godwin Pumps brand, delivering innovative solutions that keep water moving where and when it's needed most.
Service Project Supervisor- Lake City, Florida will partner with leadership to plan, monitor and manage customer projects in the White Springs / Lake City Florida area from initiation through completion. The supervisor will manage onsite employees, specialized vehicles / equipment, inventory, building, material. The supervisor will spend 85% in the field and 15% of their time in the Jacksonville, Florida branch.
Company vehicle will be assigned.
Core Responsibilities :
- Supervise and work with the team on field tasks.
- Project Management : Manages projects to ensure on-time completion according to specifications and within budgeted costs.
- Host projects kick off meetings. Responsible for aligning project execution team with project deliverables and timelines. Serves as the main point of contact for customers, suppliers, and colleagues to effectively execute project deliverables.
- Reviews submittal requirements and all technical requirements of project. Ensures project execution team develops submittals in accordance with project requirements and timelines. Coordinates with third party vendors to ensure submittals for buyout items are developed in accordance with specifications.
- Upon receiving approved technical submittal from customer, coordinate with the project execution team to ensure all equipment is released to the appropriate parties. Ensures intercompany purchase orders and documentation is released to have product offering placed into production.
- Ensure the procurement of all products from the appropriate parties. Works with third party vendors to acquire buyout items. Partners with procurement team to maintain project profitability by managing cost of products from third parties. Works with internal systems and colleagues to obtain Xylem products from other Xylem locations.
Staff Leadership :
Work with the Service Center Manager to hire, develop, support, supervise and coach multiple direct reports (shop personnel). Execute the established training program for all shop service personnel. Ensure staff adhere to established policies, procedures (safety, operational, equipment care / use,), and stay in compliance with applicable regulations (such as DOT).Scope Delivery : Understands the contract and the scope of the project. Works directly with project sales and operations team to ensure the positive delivery of the scope. Schedules and manages field staff in executing scope for the projects. When applicable, provides input during the proposal phase of projects.Safety : To ensure that our team members adhere to all of the Xylem Safety training and protocols for each given task and have the necessary PPE to do so. Promotes a safety focused culture by carrying out and ensuring a regular with every team member with daily safety talks.Internal and External Communication : Keep internal stakeholders informed of shop repair activities, as well as risk and mitigation strategies. Ensure the Service Center Manager is informed of repair related updates, safety, production reports, project related issues / scope of work.Quality Management : Responsible for effective quality assurance and quality control on all aspects of the service repairs. Analyze data, identify discrepancies, and develop and implement corrective actions.Qualifications :
Construction, Field and Pumps experience preferred2-3 years' experience in project supervisory role.3-5 years of relevant experience with knowledge of industrial dewatering, water management, construction, MSHA and OSHAMSHA and OSHA CertificationsPreferred : Bachelor's / technical degree or equivalent experience.Strong problem solving and negotiation skillsEffective interpersonal skills with customers, coworkers, and management teamsStrong teamwork and organizational skills with the ability to multi-task.3-5 years of submersible pump experience required.Efficient in Microsoft Office, standard asset systems / software.Waste Water System experience and pump experience is a plus.Day in the life : The working environment Office, outdoor field support, weather extremities, use of PPE, exposures to heat and the physical demands may include but not limited to regularly sitting, standing, lifting up to 75 lbs. This role is located in the White Springs / Lake City Florida area and may require 85% of time in the field.
The estimated salary range for this position is $80,000 - $95,000. Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range. At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.
Xylem does not provide visa sponsorship for this position.