Fund Accounting Senior Manager

Fund Accounting Senior Manager

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

The Business Support Senior Manager is a senior management level position responsible for accomplishing results through the management of a team or department, driving a variety of Business and Technical Support activities in coordination with the Fund Accounting and other Backoffice Operations teams. The overall objective of this role is to provide the Fund Accounting Operations teams with day-to-day technical support for applications and systems used in the delivery of activities associated with Net Asset Valuations (NAVs).

Responsibilities

• Manage a team of professionals to accomplish established goals and conduct personnel duties for team (e.g. performance evaluations, hiring and disciplinary actions)
• Identify opportunities to implement process improvements and recommend system, service, and process enhancements including leading and evaluating system testing
• Coordinate staff assignments to achieve optimal effectiveness through assessment of business requirements and staff skill sets and development needs
• Build and maintain relationships with internal and external clients, and serve as point of escalation of complex customer issues
• Perform discovery and due diligence with clients and visits regarding service quality measurement
• Manage the Risk and Control agenda including audits, interfacing with internal and external auditors, and identifying process gaps
• Work closely with senior management on identifying opportunities for cost saves, full-time equivalent (FTE) reduction, and optimization
• Work closely with Sales and CEs on client management and service improvement initiatives
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications

Education