Director, Forensics - Building Property Claims Recovery

Director, Claims Recovery (Building)

The Claims Recovery practice is part of the Forensics Risk division specializing in quantifying, compiling, and preparing property damage, extra expense, and business interruption insurance claims for various insured perils. Our services range from property damage assessments to forensic accounting, to litigation support, to quantifying insurance losses, to providing expert testimony.

The Director, Claims Recovery (Building) will be responsible for developing and maintaining client relationships, overseeing project work / deliverables, and interacting with our client's and third parties property experts, insurance adjusters, and others. The ideal candidate for this position has 8-10 years of building estimating and work experience in the restoration, insurance, and remediation field, with responsibilities for estimating large commercial complex losses. This role requires a strong focus on delivering exceptional service and superior work product to internal and external clientele for BDO's property insurance group. This position requires a technically capable individual who will be responsible for collecting and interpreting relevant data and utilizing their experience to evaluate the scope and cost of work involved within a project. Individuals with strong experience in the construction industry, estimators with experience in reconstruction projects, or roofing, should apply.

Job duties include:

1. Sources, manages, and leads projects and monitors the quality of work performed on the quantification of insurance claims, predominately as a result of property damage
2. Oversees the engagement team responsible for gathering and analyzing financial data for the purposes of quantifying damages and preparing insurance claims
3. Corresponds with insurance adjusters, risk managers, internal accounting staff and lawyers discussing issues and our findings
4. Documents, reviews, and analyzes schedules, contracts, change orders, correspondence, daily reports, meeting minutes, monthly reports, and any additional documents related to the project/file
5. Oversees the preparation of reports, schedules, and appendices in a clear and concise manner in accordance with generally accepted standards for each type of assignment
6. Performs site visits, condition assessments and documents findings, confirms scope of work, analysis and evaluates estimated repair and replacement costs
7. Provides technical direction to other consultants and ownership
8. Develops the capabilities of less experienced staff through coaching, mentoring, knowledge transfer, internal training delivery, and assignment of challenging work opportunities
9. Leads in the preparation of client work products including property damage, extra expense, and builders risk
10. Performs financial analysis of invoices, budgets, schedules and reports on behalf of client
11. Interacts with client contacts and insurer representatives including insurance adjusters, forensic accountants, building consultants and other experts
12. Serves as a primary contact for clients throughout engagement delivery
13. Reviews and analyzes reports, estimates, and documentation generated by industry experts, provides technical review and recommendations
14. Produces accurate repair/ replacement estimates
15. Adheres to the Firm's quality control standards and prepares client work to the Firm's expectations
16. Participates in business development efforts in building relationships and BDO's brand in the marketplace
17. Drives growth by recruiting additional staff and actively participating in business development efforts
18. Builds and maintains rapport with existing clients, while also generating new work for yourself and our team
19. Performs field work to document conditions and extent of damage to structures as a result of wind, water, fire, earth, etc. and/or human induced origins (events can include large catastrophes such as regional floods, hurricanes, tornadoes, and earthquakes)
20. Willingness to travel nationwide, as needed, on short notice at times
21. Develops and supports project schedule requirements per client procedures and best practices
22. Performs critical path analysis, provides schedule insights and corrective actions when required
23. Provides general contractor (GC) schedule assessment and analysis as needed
24. Conducts forensic analysis of project schedules, documentation and costs
25. Assesses the impact of project changes and schedule delays
26. Analyses third-party estimates and proposals
27. Identifies and assists in practice business development efforts, including client pursuits and proposals
28. Supports a collaborative and team-oriented environment while pushing themselves, their peers, and their teams for strong results and quality work
29. Effectively handles firm and practice administrative matters, including engagement staffing, client billing, monitoring project economics and adherence to Firm quality standards and protocols
30. Other duties as required

Supervisory responsibilities include:

• Supervises the day-to-day workload of Sr. Manager, Manager, Senior Associates and Associates on assigned engagements and reviews work product
• Ensures Senior Associates and Associates are trained on specific industry standards
• Evaluates the performance of Senior Associates and Associates and assists in the development of goals and objectives to enhance professional development

Qualifications, knowledge, skills, and abilities include:

• Associate's degree, required
• Bachelor's degree in Construction Management, Business, or Accounting, preferred
• Eight (8) or more years of experience in insurance claims preparation and/or professional client services role, required
• Experience in one or more of the following lines of business: financial accounting, insurance, advisory services, preferred
• Accounting / finance designation (i.e., CPA, CFF, CFA), preferred
• IICRC certification, preferred
• Extensive experience with Xactimate, RS Means, Microsoft Excel and Word, on-screen takeoff software and other construction estimating software, preferred
• Knowledge of performing detailed take-offs of property conditions, estimating for medium to large projects utilizing Xactimate and other estimating software for residential, commercial, and industrial facilities
• Knowledge of multiple types of construction
• Excellent written and verbal communication skills
• Skills in document review and analyses of schedules, contracts, change orders, daily construction reports, and authoring technical reports
• Solid organizational skills, especially ability to meet project deadlines
• Ability to successfully multi-task while working independently or within a group environment
• Ability to build and maintain strong relationships with internal and client personnel
• Willing and able to travel, when necessary

Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate's qualifications, experience, skills, and geography.

National Range: $190,000 - $269,000

Maryland Range: $190,000 - $269,000

NYC/Long Island/Westchester Range: $190,000 - $269,000