Head of Customer Success

Head of Customer Success Location :

• Remote Company Overview : At Dapt, we're committed to helping our customers grow and succeed by providing them with accurate, up-to-date data.
• Starting with simplifying job cost accounting, we've crafted a robust, adaptable, and user-friendly SaaS solution.
• As we continue to expand, we are looking for a dynamic and experienced Head of Customer Success with a focus on implementation to lead our efforts in delivering outstanding post-sales experiences for our clients.

Job Overview :

Key Responsibilities :

Team Leadership :

Customer Onboarding :

Project Management :

Cross-Functional Collaboration :

Customer Education :

Continuous Improvement :

Customer Advocacy :

Metrics and Reporting :

Requirements :

Leadership Skills :

Customer-Focused :

Project Management Expertise :

Technical Proficiency :

Communication Skills :

Problem Solving :

Nice-to-Have :

Salary Range :