Medical Assistant MA, New London Pediatrics

Opportunities with ProHealth Physician s, part of the Optum family of businesses. When you work at ProHealth Physicians, your contributions directly sustain the health and well-being of our community. Discover high levels of teamwork, robust medical resources and a deep commitment to exceptional care and service. Join a leading community-based medical group and discover the meaning behind Caring. Connecting. Growing together.

Are you ready to make a positive impact in health care? If so, you're the missing piece in our care team. As part of the Optum and UnitedHealth Group family, ProHealth Physicians offers new opportunities for growth. Here, you'll experience :

Exceptional teamwork

Robust medical resources

Passionate professionals with a focus on patient-centered care

Position Details :

Location : 53 Granite Street, New London, CT 06320

Secondary Location : 495 Gold Star Highway, Suite 120, Groton, CT, 06340

Department : Pediatrics & Adolescent Medicine

Schedule : Full time, 40 hours / weekly, Monday through Friday, hours 8 : 00AM - 6 : 00PM. Position includes one Saturday a month, hours 8 : 30AM - 12 : 00PM. This position is 5 days x 8 hours

The Medical Assistant supports the Care team and its patients through patient care, clinical and administrative tasks including patient intake, receiving and responding to patient phone calls, and documenting patient interactions. The MA performs duties within the Connecticut scope of practice.

Primary Responsibilities :

Provide patient care, clinical summary and direction on next steps or follow up

Perform phlebotomy for patients as needed

Act as a member of the care team, including preparing patients to be seen by collecting and recording clinical information as per protocol

Manage patients according to approved protocols and consistent with appointment and scheduling guidelines

Carry out standing orders consistent with practice policies and procedures

Document all patient interactions and other clinical activities accurately and in a timely manner in the electronic health record (EHR)

Schedule tests, treatments and follow up visits on behalf of patients; assist patients with identifying suitable outside resources for disease management and other services; refer patients when appropriate

Answer and document patient phone calls; take complete messages and route to providers as needed using the EHR

Monitor task pools in order to respond to tasks in a timely manner, follow up on overdue orders / worklists and monitor status of critical referrals

In coordination with Regional Nurse Managers, maintain oversight of temperature monitoring

Assist care team to assure smooth office operation and delivery of excellent service through teamwork

Provide attention to patients in a manner that builds confidence, trust and loyalty

Demonstrate respect for patients and ProHealth staff by presenting a friendly, courteous manner at all times and maintaining patient confidentiality

Maintain open lines of communications with care team and Regional Management team

Maintain knowledge of current coding, OSHA and CLIA regulations and company policies

Adhere to all patient safety initiatives and infection control regulations

Perform other duties as assigned

Join ProHealth Physicians and play a pivotal role in shaping the future of health care in Connecticut. Caring. Connecting. Growing together. ProHealth Physicians is Connecticut's leading community-based medical group. Formed in 1997, we have primary care offices in every county. Our 300+ doctors and advance practice clinicians care for children and adults of all ages. We also have in-house imaging and clinical lab services. Traditional medicine treats people when they're sick. Instead, we focus on preventing diseases. Our goal is to give our patients - and their communities - the tools they need to be and stay well. This is how we help people live healthier lives.

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications :

• Graduate of Accredited Medical Assistant program OR Completed relevant medical assisting training by any branch of the armed forces of the United States OR 2+ years of aide or tech level work experience in healthcare

Preferred Qualifications :

Graduate from an accredited MA program

Completed relevant medical assisting training by any branch of the armed forced of the United States

Certified / Registered Medical Assistant from AAMA, NHA, NCCT, or AMT

CPR / BLS Certification

1+ years of MA experience

Experience working with Epic

Experience working in a primary care office

Intermediate level of computer proficiency

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $24.23 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere : UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.