Overview
Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions. Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US.
At Asset Living, we wholeheartedly believe that Together We Lead, Together We Succeed. We empower each other to lead by example, collaborate, and evolve – inspired by our belief that we can continually improve as individuals and as an organization. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, and a culture of winning. Asset Living is recognized as one of the nation\'s Best and Brightest Places to Work and is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO).
Position
ASSISTANT COMMUNITY MANAGER
Responsibilities
- Oversee, under the supervision of the Community Manager, the everyday operations and financial functions of the housing community; manage all phases of operations in the absence of the Community Manager.
- Lead delinquency and rent collection efforts to optimize the property\'s cash flow and financial position.
- Supervise personnel, leasing, maintenance, financial, administration & risk management; ensure compliance with company policies, safety, and fair housing guidelines.
Essential Duties & Responsibilities
Financial ManagementPost all payments and income from applicants, current residents, and non-current residents accurately and timely.
Process and reconcile daily accounts receivable; monitor and follow up on bad debt; prepare late notices and initiate evictions as needed.Help the property meet budgeted revenues, expenses, and Net Operating Income.Post charges to resident and non-current resident accounts; include utility bill-backs where applicable.Perform end-of-month closing procedures and reporting; maintain organized records and audit resident files.Inspect units and post move-out charges, statements, and security deposit refunds.Personnel ManagementRegular / daily onsite attendance required; screen, hire, train, coach, and develop onsite staff using consistent techniques and directives.
Ensure staff effectiveness through ongoing training and coaching in compliance with Asset training benchmarks; promote quality performance and policy adherence.Lead strategic leasing management; ensure effective leasing techniques, follow-up, documentation, and up-to-date reporting systems.Implement marketing strategies and respond to resident complaints, concerns, and requests to ensure satisfaction; develop retention programs.Show, lease, and move in prospective residents.Administrative ManagementMaintain excellent customer service and monitor maintenance service requests and turnaround.
Monitor property appearance; conduct regular inspections and coordinate timely repairs.Assist with supervision of all business functions related to operations; manage resources, equipment, and supplies economically.Education / Experience
High School Diploma or Equivalent; Bachelor’s degree preferred or two years in housing industry; or one to two years related experience and / or training; or equivalent combination of education and experience.Ability to understand and perform onsite software functions; basic computer skills required.Basic knowledge of Fair Housing Laws and OSHA requirements.Physical Requirements
Work may require prolonged standing or sitting, repetitive motions, and ability to lift and move items up to 25 lbs; ability to work in various environments, including outdoor conditions and hazardous chemicals.Occasional climbing and movement to access different work areas; ability to work overtime, weekends, and night hours as needed for emergencies.Salary Range : $17 per hour to $20 per hour
Additional Information
This job description is not all-inclusive and may be modified at any time. Asset Living offers a comprehensive total rewards package including medical, dental, vision, life, accidental, and disability insurance, 401K with employer matching, and potential bonuses and paid time off.
Employment Details
Seniority level : Mid-Senior levelEmployment type : Full-timeJob function : Marketing and Sales#J-18808-Ljbffr