Zone Team Leader
Join our team and live the Ollie-tude! Ollie's Core Values include being a team player, caring, value obsessed, committed, growing, and real. Ollie's Associate Benefits include medical, dental, vision, and RX coverage after 90 days of employment, 401K with generous company match, strong career growth, a 20% discount on all Ollie's purchases, and a vast array of voluntary benefits.
Position Overview : The Zone Team Leader (ZTL) provides guidance and direction for the successful operation of a particular zone of the overall retail sales floor. The ZTL oversees merchandising and customer service, ensuring an exceptional associate and customer experience.
Primary Responsibilities : Successfully execute established procedures for the assigned store zone, including merchandising, signage, displays, replenishment, pricing, ad sets, and daily recovery. Ensure store standards, Ops Center compliance, seasonal transition planning, inventory processes, and company programs meet all operational expectations. Oversee the door to floor process, provide supervisory responsibility for associates, ensure daily tasks and productivity, meet customer service standards, ensure proper scheduling and staffing, communicate company directives, and perform all functions to open and close the store when needed.
Qualifications : High School diploma or equivalent required. Minimum of two years' retail experience in a supervisory role within a mid-size to large retail or service-oriented business. Ability to work on-site evenings, weekends, and holidays on a regular basis. Ability to read, write, and speak English. Ability to exercise sound judgment and preserve confidentiality. Accuracy and attention to detail. Ability to organize and prioritize tasks and work within strict timeframes and deadlines. Knowledge of industry terms and processes. Ability to effectively communicate information and delegate tasks. Outstanding interpersonal and listening skills.
Physical Requirements : Ability to lift and carry up to 50 pounds, push and pull up to 35 pounds, stand for extended periods, bend and twist frequently, grip, reach, and pinch with arms and hands frequently, squat, kneel, balance, and climb occasionally. Ability to work in a constant state of alertness and safe manner. Must have the ability to operate a motor vehicle and have a valid state issued license.
This pay represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. Pay ranges may be different in other locations. Actual associate pay will be based on work location, position, experience, skill level, qualifications, and other relevant factors. Associate will not be compensated below the minimum wage for the specific location where the individual has applied in accordance with city, county, and state requirements.
New Hire Starting Pay : $17.25-$18.25
Ollie's is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, sexual orientation and identity, national origin, age, veteran's status, disability, or any other legally protected status.
Team Leader • Plymouth, MA, US