Desktop Support Specialist

Phone / Skype Hire. Onsite from day 1. Travel required

Candidates with fake experience are advised not to apply. All candidates will be required to provide completed I9 form for verification at the time of resume submission. Please don't apply if you are not able to provide it.

Location : Central / Western NY Region ( base Albany area )

Duration : 12+ months

The ITS Specialist-Senior position will provide technical assistance and assessment of designated facilities via Network Site Consultation process. This will include but not limited to circuit bandwidth, wireless predictive surveys, cable requirements as well as and required network and wireless upgrades. The position will require travel to complete the physical site assessments.

Responsibilities

• Provide detailed site survey consultations
• Travel to sites to perform required site surveys
• Complete rough order magnitude estimates for site surveys
• Submit internal requests to fulfill site surveys and monitor progress to resolution
• Act as liaison between ITS and DOL for site surveys
• Implement, configure, install, troubleshoot, relocate, and remove various network equipment on site as needed

Skills Needed

60 Months of Experience installing / troubleshooting PCs and Printers

60 Months of Experience installing / troubleshooting servers

12 Months of Experience installing / troubleshooting VOIP phones

60 Months of Experience installing / troubleshooting data communications equipment

60 Months of Experience conducting technical site surveys

60 Months of Experience data cable installation / troubleshooting

36 Months of Experience conducting inventory control

36 Months of Experience in desktop support