Merchandise Controller

Merchandise Controller

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail StoresTJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX familya Fortune 100 company and the world's leading off-price retailer.

Responsibilities :

Essential Job Functions :

• Ensures merchandise meets purchase order expectations, inspecting for brand, quality, price, and quantity.
• Check the purchase order instructions for hangtag, label, or any other requirements.
• Partners and collaborates with all appropriate resources in the Distribution Center and Home Office to resolve issues in a timely manner.
• Communicates planning objectives to DC team and vice versa.
• Proactively addresses vendor compliance issues and opportunities in the way vendors pack, ticket, and ship merchandise.
• Informs the DC of inbound and current merchandising issues through email and tracking documents.
• Develops and applies in-depth understanding of all DC and Merchandise work management systems and tools to effectively solve problems.
• Builds and maintains effective working relationships with general warehouse associates, DC management, and Planning & Allocation.
• Answers to general warehouse associate questions pertaining to purchase orders.
• Issues direction for re-work in the DC.
• Answers to all planning calls and requests including taking photos and sending samples.
• Approves high dollar damages.
• Identifies, initiates, and follows up on return to vendor issues, giving directions for preparation of final disposition of goods.
• Completes daily communication logs between shifts.
• Identifies and communicates immediately to manager and team members about merchandising issues that have large scope / financial impact.
• Trains new Merchandise Controllers and other members of management as needed.
• Answers HomeGoods store inquiries for merchandise price information and provides feedback to DC management.
• Ensures building compliance with best practices related to merchandise.
• Research and answers inquiries from accounts payable.

Minimum Requirements :