Customer Success Coordinator

A company is looking for a Customer Success Coordinator 5 to manage patient support activities and ensure effective scheduling and communication.

Key Responsibilities

Coordinate the work and activities of patient support staff

Register and schedule patients, ensuring proper documentation and follow-up

Provide training and support for staff while maintaining CRM processes

Required Qualifications

High school diploma or GED

Experience in a call center or phone-based support team

Familiarity with healthcare scheduling, billing, or EMS dispatching is a plus

Proficiency in Excel and experience with EMR systems

Ability to work in a fast-paced environment with strong organizational skills