Technology Standards & Alignment Manager - MSP | Client-Facing IT Role

Description

About the Role

The Technology Alignment Manager is a strategic technical role within Bmore Technology. You'll be responsible for proactively managing and standardizing client environments based on our best practices. This role is key to reducing reactive support issues and ensuring our clients' systems are aligned with industry and internal standards. Success in this role is measured by your ability to :

• Reduce reactive tickets through proactive reviews and alignment.
• Build strong client relationships.
• Maintain accurate documentation and communicate effectively with internal teams.

If you thrive on being a subject matter expert, enjoy working across diverse client networks, and are eager to grow your technical expertise, this role could be a great fit.

About Us

We're a fast-growing Managed Services Provider (MSP) serving the mid-Atlantic and Southeast regions. Our team is built on collaboration, continuous learning, and delivering exceptional IT service. We offer a clear path for career advancement, technical training, and exposure to a wide range of client environments to help you grow into a senior technical role.

Requirements

Essential Duties and Responsibilities :

Technical Alignment Management

Professional Services

Additional Duties and Responsibilities :

Knowledge, Skills, and / or Abilities Required :

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skills, and / or abilities required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Educational / Previous Experience Recommendations :

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