General Manager - Boston Seaport

Daily Provisions | Boston Seaport

200 Seaport Boulevard

Boston, MA 02210, USA

Union Square Hospitality Group (USHG) has created some of New York's most beloved restaurants, cafés, and bars, offering outstanding food delivered with our signature warmth and hospitality. Founded by Danny Meyer with the opening of Union Square Cafe in 1985, USHG now includes an acclaimed portfolio of restaurants and an expanding collection of fast-casual concepts.

Born in 2017 from the kitchen of Danny Meyer's Union Square Cafe in New York City, Daily Provisions is a growing collection of all-day neighborhood cafes with restaurant roots. Daily Provisions offers a familiar, yet elevated, menu of classic dishes, including its signature crullers, all-day breakfast sandwiches with a runny yolk, and freshly brewed coffee and teas. Throughout the afternoon and evening, the restaurant serves chef-driven salads, made-to-order sandwiches, seasonal sides, and comforting dinner dishes like its famous Roast Chicken. A beloved neighborhood institution among New Yorkers, Daily Provisions has expanded to multiple locations total across New York, Jersey City, Boston, and Washington, D.C.

Who you are

The General Manager of Daily Provisions is responsible for driving operational excellence and ensuring a superior guest experience through excellent hospitality and service. The General Manager must possess strong leadership skills, a friendly yet competitive spirit, and a passion for hospitality, building high-performing teams, and delivering hospitality to all stakeholders.

What you'll do :

Consistently deliver a culture of Enlightened Hospitality to guests and team members

Lead all team members in delivering consistent, memorable moments of hospitality for our guests while championing a culture of Enlightened Hospitality

Collaborate with management team to keep a continuous pulse on all guest feedback channels, seeking opportunities to improve the guest experience and strengthen a devoted base of regulars

Consistently offer positive and constructive feedback to drive a high-performing team dedicated to hospitality, excellence, and achievement of business goals

Foster a close partnership with the kitchen management team, ensuring alignment on business goals and initiatives

Provide coaching and guidance to all team members, ensuring that pathways for growth and development are attainable for all

Consistently look for internal and external opportunities to build our growing team in alignment with our goals of diversity, inclusion, and belonging

Balance day-to-day operational and administrative responsibilities with excellence, using sound judgement to make decisions that are best for both the short term and long-term health of the business

Build an infrastructure and foundation for operational excellence through clarity of roles, goals, and resources, ensuring that all systems and processes are efficient and accessible

Act as a partner to Home Office departments, leveraging subject matter expertise to ensure alignment and support roll outs, training, and communication of company-wide initiatives

Build trusting relationships with other USHG Leaders to foster communication, collaboration, support, and sharing of best practices for well-informed decision making

What we need from you

3+ years of leadership experience in a similar establishment

Bachelor's degree preferred, but not required

Proficient knowledge of systems and processes in restaurant management

Strong business and financial acumen

English fluency and Spanish knowledge preferred

What you'll get from us :

At Union Square Hospitality Group, extending Enlightened Hospitality is at the heart of everything we do. We believe our people are our greatest ingredient. Joining our team means becoming part of a culture rooted in care, creativity, and growth. As a General Manager, you'll enjoy :

Competitive pay and bonus potential : Annual compensation of $90,000 plus eligibility for a performance-based bonus, with consideration for your experience and impact

Comprehensive health coverage : Medical, dental, and vision insurance, plus flexible spending options for healthcare and dependent care

Time to recharge : Generous paid time off and paid parental leave to support life outside of work

Investing in your future : A matched 401(k) plan to help you grow long-term savings

Peace of mind : Life insurance, employee assistance programs, and exclusive access to primary care, mental health, and other wellness services.

Support in times of need : Access to the USHG HUGS Employee Relief Fund, offering direct assistance to team members facing unexpected hardship

Dining Credit : An annual dining credit to enjoy exceptional meals and experiences at any of our restaurants

Dining Discount : A 51% dining discount across the entire USHG family of restaurants to share unforgettable meals with friends and loved ones

Convenience & flexibility : Pre-tax commuter benefits for transit and parking

Growth and community : Opportunities for learning, mentorship, and collaboration with some of the most passionate people in hospitality.

Putting Enlightened Hospitality into Practice

Integral to our culture are our six behaviors. Our behaviors guide how we work together.

We play to win with humble swagger. Hospitality is a team sport where everyone deserves an opportunity to thrive and belong

Turn over the rocks and always be connecting dots to build uplifting experiences and relationships

Center the salt shaker with an unwavering commitment to excellence and the values that matter most

Write a great next chapter. The road to success is paved with mistakes well-handled

Bring a charitable assumption and err on the side of generosity

Leave our campsite better than we found it; always responsible for the impact of our wake

The above represents the expected salary range for this position. Ultimately, in determining your pay, we'll consider your experience and other job-related factors.

The responsibilities outlined above are not exhaustive. This role may be required to take on other duties or projects as necessary to support organizational goals, in alignment with their skills, experience, and the evolving needs of the business.

Qualifications Skills Behaviors Motivations Education Experience Licenses & Certifications Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

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