Platform Implementation Specialist

Overview

Platform Implementation Specialist 25-03188. Base pay range : $35.00 / hr - $46.00 / hr. Location : Bay Area, CA (partially remote, partially in-office) with travel to merchant sites across the region and country. Duration : 3 months contract with possible extension or conversion to permanent, depending on budget and management decision.

Payrate : $40 / hr - $46.00 per hour on W2.

Responsibilities

• Interface directly with merchant restaurants and work to improve their experience.
• Create and execute plans for merchant onboarding strategy and build a seamless onboarding experience that delights merchants.
• Perform hands-on work with hardware and learn the ins-and-outs of DoorDash software configuration.
• Create merchant training materials to encourage staff understanding and adoption.
• Train merchant staff on effectively using new platforms.
• Identify opportunities to improve merchant workflows to encourage adoption and maximize revenue.
• Able to achieve immediate results and adapt in an evolving work environment.
• Contribute to shaping the direction of the company where possible.

Qualifications

Team & Employment Details

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