Studio ManagerOrangetheory - Franchise #0301 • Auburn, AL, US
Studio Manager
Orangetheory - Franchise #0301 • Auburn, AL, US
30+ days ago
Job type
- Full-time
Job descriptionEvery team member is bought into the vision Every team member has clarity on how to perform their role I am responsible for creating clarity How do we behave? What do we do? How will we succeed? What is most important right now? What part do I play in achieving our vision? I am responsible for over-communicating clarity GroupMe Trainings Strategics Studio visits Goal setting I am responsible for reinforcing clarity Team meetings Performance reviews Rewards and recognition Employee dismissal Bi-Weekly Strategic with COO Create yearly, quarterly, and monthly goals with supporting strategic plans Lead weekly team meeting Team development Feedback spaces Education and training Planning and executing marketing events Build a team of Sales Associates with the skills to achieve acquisition goals (leads, intros, new joins, OTBeat sales) Hiring coaches with the support of the Lead / Head Coach (monthly churns Lead, monitor, develop, and evaluate the performance of all studio teams Utilization : 80%+ Sales Associates : Closing : 60%+ Analyze metric reports to identity and take action on : Individual team member gaps Bi-annual (April / October) performance reviews for : All Sales Associates (team member review) Lead your team to deliver exceptional customer service Stay in compliance with our Business Policies guide Create Sales Associate shift schedule to ensure that only 1 SA is on shift for all hours of operation Respond to all relevant emails within 24 hours Meet all deadlines given by your Chief Operating Officer Process all churns, freezes, and upgrades / downgrades within 3 business days of submission Ensure that all class procedures are executed OTBeat system running through the class Class clock started when coach says treadmills - hit your green start button Class starts on time - define on time No members allowed in after the 5 minute mark During each class check in while in studio, SL is out in the lobby : Welcoming members into the studio using their first names Developing relationships with members through conversations Ensuring that the lobby experience for members is exceptional
Job Description
Job Description
Responsible for :
- Studio growth
- Studio compliance
- Team development
- I am responsible for building a cohesive team
Every team member is an Ideal Team Player (ITP)
Every team member is able to answer the following questions :
Why do we exist?
Empower all team members to be aligned around our vision through effective communication
Emails
Promote health and success in my studios through :
Hiring
Tasks :
Studio Growth and Team Development : :
WIG session
Role playing
Coaches : Closing : 60%+
Booking 2+ intros per shift
Studio gaps
Head coach / Lead Coach (team member review)
Team Compliance
If there is an ASL in studio, ASL may work for 10 hours each week with SA overlap
Sign in and station assignment
Member Experience
Supporting SAs with check in
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Studio Manager • Auburn, AL, US
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