Community Technology Center Library Program Associate

About Our Job

The Denver Public Library (DPL) isn't just a place to borrow books; it's a vibrant, essential hub for our diverse city. As a growing urban library system with 28 locations and over 4 million annual visitors, we're deeply woven into the fabric of Denver.

Join a team where your values align with your work. At the Denver Public Library, we're not just serving our community; we're building a culture guided by values that empower both our staff and the public.

• Welcoming : We make our resources, services, and expertise accessible for all, recognize the inherent dignity in each person, and provide safe places where everyone can be themselves.
• Curiosity : We foster a culture of exploration, innovation, and forward thinking by creating environments that support learning and growth.
• Connection : We are neighbors. We foster relationships, listen and act to build and strengthen our community. We bring people together to share information, ideas, and experiences.
• Equity : We work to change inequitable practices, structures and policies, and attitudes that drive them, to provide opportunities for every person in our community to thrive. As we do so, we actively examine our roles in perpetuating oppressive systems.
• Stewardship : We are accountable to our community, using our resources responsibly. We lead with honesty and integrity, protect privacy and preserve and share the full history of our Denver community.

If you're passionate about service, community engagement, and creating positive change, we invite you to explore career opportunities with us. Come join a team that believes in the power of knowledge, connection, and equity.

Unrivaled Benefits

For more information please visit our website.

About Our Branch

The Community Technology Center (CTC), located in the Central Library, is the technology access and training hub for Denver Public Library.. The Community Technology Center consists of a technology classroom, a digital media conversion station, an ideaLAB makerspace, and a large public access computing area with 100+ computers. The CTC offers a wide variety of group and individual training opportunities on topics ranging from using a mouse to 3D printing. The Central Library is located in downtown Denver and welcomes a wide variety of customers of all ages and backgrounds. The CTC strives to create an inclusive environment for people to connect with and learn about technology. In a single shift, CTC staff might help someone create their first email address or record their own song. In addition to offering technology programs at the Central Library, CTC staff also offer tech training at other DPL branches and local community organizations.

About Our Position

DPL is hiring a full-time (40 HR) Library Programming Associate for the Central Library. In this position, you will create positive experiences for library customers by providing programming and outreach designed to educate and promote library technology usage to a wide variety of audiences. The CTC is committed to serving everyone in our community and prioritizes reaching those that are the most digitally isolated, including unhoused people, those navigating mental and physical health issues, immigrants, refugees, vulnerable youth, and older adults. You will provide excellent trauma-informed customer service while demonstrating integrity and commitment to innovation, efficiency, and stewardship. You will collaborate with the CTC Supervisor and colleagues to ensure high-quality customer service including at busy public service desks, programming, community engagement, and outreach. You will plan, design, implement, and evaluate programs and events on a regular basis for families and children of all ages. You will develop and implement customer and staff technology training, instruction plans and materials.

Your time will be split between staffing our busy public service desk, our all-ages makerspace, and providing technology training on a variety of technology topics for customers and staff. Our technology training might be one-on-one, in a group class, or workshop setting. Our ideaLAB makerspaces are designed to be approachable and accessible to everyone where our LPA is a facilitator and peer, learning alongside our customers. This position will include travel around the Denver Metro area to other DPL branches and community partner sites. Our classes and creative technology workshops are developed and implemented collaboratively with other programming staff on the CTC team, at the Central Library, and across the DPL system. The current schedule for this position is Sunday through Thursday, with the possibility of including evening hours in the future.

What You Would Bring

Our Ideal Candidate will have :

A resume that lists your work experience and a cover letter that connects your experience to this position is recommended.

Minimum Qualifications :

Substitutions :

Preferred Qualifications :

Don't let a "checklist" hold you back! Research shows that women and other underrepresented and historically marginalized groups often self-select out if they don't meet every qualification. If you're reading this and feel a true passion for making an impact, we wholeheartedly encourage you to apply, as an equal combination of education and experience will be considered for all applicants. Your excitement for this work matters just as much as your resume.

Work Environment & Location

The Denver Public Library's branches are the arms to the community-each a unique reflection of the dynamic, diverse communities we serve. At DPL, we pride ourselves on showing up and providing support whenever there is a need. While you may be hired for a specific location, please know that we are hiring with the expectation that at any time, you may be required to work at any one of our branches based on operational needs. This allows our staff to experience the full breadth of Denver's communities and ensures we consistently deliver the highest level of service across our branches.

DPL employees may be redeployed to work in other locations or capacities to support core functions of the library system during branch closures or other emergencies.

The schedule will be determined by the needs of the department and will include evening and weekend hours. The current schedule is Sunday - Thursday, 9am - 6pm, and could potentially include one evening per week until 8pm.

Application & Additional Info

Ensure that the 'Work Experience" section of the application is complete and contains all relevant work experience related to the position that you are applying for. Qualified applicants are encouraged to apply immediately. Job postings will close at 12AM on the posted ending date. If interested in this opportunity, please apply as soon as possible.

Offer of employment contingent upon successful completion of criminal history and employment verification

All Denver Public Library employees must apply through their internal profile.

Ready to learn more and see how you can contribute? Visit us at denverlibrary.org and connect with our community on Facebook, Twitter, Instagram, YouTube, and LinkedIn.

About Everything Else

Job Profile

LQ2397 Library Program Associate

To view the full job profile including position specifications, physical demands, and probationary period, click here.

Position Type

Unlimited

Library Hiring Range

$23.89 - $29.86

Target Pay

Agency

Denver Public Library

Redeployment during Citywide Emergencies

City and County of Denver employees may be re-deployed to work in other capacities in their own agencies or in other city agencies to support core functions of the city during a citywide emergency declared by the Mayor.

Assessment Requirement

The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and / or local law.

It is your right to access oral or written language assistance, sign language interpretation, real-time captioning via CART, or disability-related accommodations. To request any of these services at no cost to you, please contact Jobs@Denvergov.org with three business days' notice.

Applicants for employment with the City and County of Denver must have valid work authorization that does not require sponsorship of a visa for employment authorization in the U.S.

For information about right to work, click here for English or here for Spanish.