Patient Access RepAll Markets • Marietta, GA, US
Patient Access Rep
All Markets • Marietta, GA, US
30+ days ago
Job type
- Full-time
Job descriptionPatient pre-visit process is complete and accurate Patients are greeted and checked-out in a prompt, courteous, and helpful manner Patient’s questions concerning appointments, charges, billing, etc are resolved in a timely manner Patient payments are collected at the time of visit Patient co-payments are collected at the time of visit Payments are balanced and forwarded to Revenue Cycle Manager Guarantor, insurance eligibility and coverage, and method of payment is established for each patient Insurance benefits are obtained and related to patient prior to physician contact Patients with outstanding debts are referred to billing / collections prior to physician contact Demographics are entered appropriately into the computer Records are accurate and fully completed Patient appointments are scheduled accurately as outlined in the established protocol Follow up visits and procedures are scheduled accurately and in timely Incoming phone calls are answered promptly and professionally within the front office The answering service is activated and relieved of calls as necessary Calls to physicians are properly screened Each physician’s schedule is filled in the most efficient manner by reviewing each schedule daily All employees are aware of established policies and procedures and that all duties of the front-office staff are performed accordingly Ordering of office supplies Policies and procedures are maintained and developed as necessary and are made available to the appropriate personnel
Job Description
Job Description
Description : Management :
Assures that :
- Front office staff are scheduled appropriately
- Areas of improvement and identified and addressed with corrective actions
- Communication with physicians and Operations Manager is timely and effective
- Daily office operations are efficient and effective
Operations : Assures that :
Requirements :
3 to 5 years of related office management experience including accounts receivable, collections, and front
office operations in a medical office.
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Patient Rep • Marietta, GA, US
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