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Customer Service Engineer - Bakersfield, CA
Customer Service Engineer - Bakersfield, CASiemens Healthineers AG • Bakersfield, CA, US
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Customer Service Engineer - Bakersfield, CA

Customer Service Engineer - Bakersfield, CA

Siemens Healthineers AG • Bakersfield, CA, US
14 hours ago
Job type
  • Full-time
Job description

Customer Service Engineer - Bakersfield, CA

Customer Service Engineer - Bakersfield, CA

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

This is a role well suited to an ambitious professional, looking for the next step in their career. As a Customer Service Engineer, you will be responsible for :

  • Servicing Imaging Equipment in the Bakersfield, CA area. Level could be adjusted based on prior experience.
  • Field-based, customer-facing role that primarily installs, services, maintains and modifies Siemens' imaging equipment at customer sites.
  • You are the "Face of Siemens" to the customer.
  • Support the CT / MR / Spect modalities initially with potential to cross train into another modality in the future.
  • Flexible and willing to work different shifts as business needs dictate, including willingness to work overtime as required. Advanced notice will be provided for any shift changes.
  • Report to the Regional Service Manager at Siemens Medical Solutions.

This position may suit you best if you are familiar with the following :

  • Knowledge and experience performing service, preventative maintenance and modifications on Medical Imaging Equipment at customer sites with minimal supervision.
  • Ability and experience to establish and maintain proper business relationships with customers and peers, as well as performing necessary administrative duties accurately.
  • Experience in testing, repairing, and maintaining capital medical equipment.
  • Strong customer service and communication skills.
  • Proficient in the use of tools and service test equipment.
  • Previous experience with the following desired : CT / MR / Spect Imaging equipment.
  • Required skills to have for the success of this role :

  • Minimum Technical Degree or equivalent experience.
  • Strong electronics and computer skills required.
  • 2 - 5 years of field service experience is desired.
  • Ability to work both individually and in an established team setting.
  • Strong customer service and communication skills.
  • Ability to travel and provide service in assigned geography; willingness to participate in an on-call rotation after training and certification.
  • Valid driver's license, ability to drive independently day and night, and good driving record required.
  • Physical Requirements : Lifting up to 50lbs (floor to above waist / head), walking, ladder / stepstool climbing, bending, twisting, sitting work, squatting work, standing work, high-reach, fine grasping manipulation, good vision, and ability to work alone.
  • At Siemens Healthineers, we value those who dedicate their energy and passion to a greater cause. Our people make us unique as an employer in the med-tech industry. What unites and motivates our global team is the inspiration of our common purpose : To innovate for healthcare, building on our remarkable legacy of pioneering ideas that translate into even better healthcare products and services. We recognize that taking ownership of our work allows both us and the company to grow. We offer you a flexible and dynamic environment and the space to move beyond your comfort zone to grow both personally and professionally.

    If you want to join us in transforming the way healthcare is delivered, visit our career site at Siemens Healthineers Careers

    As an equal-opportunity employer we are happy to consider applications from individuals with disabilities.

    Who we are : We are a team of more than 73,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.

    How we work : When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual's potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and / or sexual orientations, and work together, to fight the world's most threatening diseases and enable access to care, united by one purpose : to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

    The base pay range for this position is Min $72,200 - Max $108,300. Base pay offered may vary depending on job-related knowledge, skills, and experience. Siemens Healthineers offers a variety of health and wellness benefits including paid time off and holiday pay.

    This information is provided per the required laws and regulations. Base pay information is based on market location. Applicants should apply via Siemens Healthineers external or internal careers site.

    Siemens Healthineers offers a variety of health and wellness benefits to employees. Details regarding our benefits can be found on our benefits page.

    Equal Employment Opportunity Statement : Siemens Healthineers is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

    EEO is the Law : Applicants and employees are protected under Federal law from discrimination. To learn more, click here.

    Reasonable Accommodations : Siemens Healthineers is committed to equal employment opportunity. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations.

    If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form here. If you're unable to complete the form, you can reach out to our HR People Connect People Contact Center for support at peopleconnectvendorsnam.func@siemens-healthineers.com. Please note HR People Connect People Contact Center will not have visibility of your application or interview status.

    Pay Transparency Non-Discrimination Provision : Siemens Healthineers follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, click here.

    California Privacy Notice : California residents have the right to receive additional notices about their personal information. To learn more, click here.

    Export Control : A successful candidate must be able to work with controlled technology in accordance with US export control law. It is Siemens Healthineers' policy to comply fully and completely with all United States export control laws and regulations.

    Data Privacy : We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. We ask instead that you create a profile in our talent community where you can upload your CV. Setting up a profile lets us know you are interested in career opportunities with us and makes it easy for us to send you an alert when relevant positions become open. Register here to get started.

    Beware of Job Scams : Please beware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as Siemens Healthineers recruiters / employees. These scammers may attempt to collect your confidential personal or financial information. If you are concerned that an offer of employment with Siemens Healthineers might be a scam or that the recruiter is not legitimate, please verify by searching for the posting on the Siemens Healthineers career site.

    To all recruitment agencies : Siemens Healthineers does not accept agency resumes. Please do not forward resumes to our jobs alias, employees, or any other company location. Siemens Healthineers is not responsible for any fees related to unsolicited resumes.

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    Customer Service Engineer • Bakersfield, CA, US

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