Communications Officer (911 Dispatcher)

Police Communication Officer

Join one of the fastest-growing cities in Arizona and the youngest in Yuma County! As the Police Communication Officer, you will :

• Monitor emergency and general support radio frequencies.
• Receive emergency (911) and non-emergency calls from the public, dispatchers, and law enforcement agencies via multi-line telephones, walk-ins, and radio system.
• Record and route emergency calls to appropriate authorities.
• Determine priorities of all calls and dispatches required units to non-emergency situations.
• Receive radio calls from field units.
• Transmit messages via radio, telephone, computer, fax, or other communication equipment.
• Make inquiries to obtain requested information or services.
• Maintain status and location control of Police and Fire units and direct them to the scene of non-emergency situations.
• Use various computer systems for data entry and information retrieval.
• Create and maintain daily log of public safety communications activities.

Will have the knowledge of : law enforcement terminology, codes, and procedures; proper use and care of radio and telephone equipment; rules and regulations of the Federal Communications Commission covering the operation of radio receivers and transmitters; the operation of communication equipment, including radio, telephone, and automated information systems; applicable Federal / State / County / City / agency laws, ordinances, and regulations; principles and practices of effective employee management and supervision; computers and specialized hardware and software for preparing reports and maintaining records.

Will have the ability to : operate communications equipment, including radio, telephone, and automated information systems; communicate clearly and concisely, and accurately, relaying details; establish and maintain effective working relationships with others and interact with the public; understand and follow written and oral instructions; handle multiple projects simultaneously and use good judgment in prioritizing work assignments; effectively communicate verbal and written instructions by phone, police radio system or in person in a group or one-to-one setting; think and act quickly and effectively in emergencies and under stressful situations; type 30 words per minute.

Minimum Requirements

Required : residency in the United States and within 25 miles of the City of San Luis; a comprehensive background investigation, polygraph and psychological evaluation; be available 24 hours a day, 7 days a week, including Christmas, New Year's and other holidays, works rotating shifts that include nights, weekends, holidays and overtime, as needed. Education, Training and Experience : high school diploma or G.E.D. equivalent; one (1) year as police dispatcher or equivalent clerical experience; type accurately at 30 words per minute (WPM) and 4606 keystrokes per minute (KPH) proficiently; fluency in both Spanish and English. License and Certification : must be maintained throughout employment; a valid Arizona driver license at the time of appointment.

Desired / Preferred : San Luis residency.

Supplemental Information

Open until filled. The City of San Luis is committed to Professional Growth and Career Development. Applications reviewed weekly. Candidates deemed to have the most relevant backgrounds will be invited to participate in the interview / assessment process.

Hiring process :

Note : A credit will be added to salary based on the years of experience as a Police Dispatch.

Benefits

The City of San Luis offers the following benefits to all full-time City employees :

Medical / Dental / Vision Insurance - The City of San Luis is proud to provide medical, dental and vision insurance for its employees which is administered by Personify. Dependent premiums are paid one month in advance and are pre-taxed. Additional information regarding medical, dental and vision benefits may be requested from the Human Resources Department.

Arizona State Retirement System (ASRS) - City employees are required to enroll in the Arizona State Retirement System.

Arizona State Retirement System (ASRS) - Long Term Disability (LTD)

Employee Contribution - .014%

Social Security and Medicare - FICA (Social Security Tax) - Employee Contribution - 6.20% Medicare - Employee Contribution - 1.4500%. Paid Time Off (PTO) - Vacation Leave Accruals (Based on years of service and accrued on bi-weekly basis)

Sick Leave - 3.69 hrs. Life Insurance - The City provides eligible employees with a Life Insurance and Accidental Death and Dismemberment (AD&D) benefit. This plan is administered by Standard. Basic Life Benefit - $50,000.00 AD&D Benefit - $50,000.00

Disability Insurance - Disability insurance is available to all employees who work 30 or more hours per week. Short-Term Disability - Coverage begins on the 15th day of injury or sickness. Duration of Benefits - 180 days Benefits Percentage- 66.67% Waiting Period - 14 days Maximum Weekly Benefit : $2,000.00 Worker's Comp - Insurance coverage for medical expenses and loss of income due to an on-the-job injury is provided by the City of San Luis for all employees.