Account Management Director
We are looking for an Account Management Director to lead and inspire a team of 68 high-potential account managers. This is a frontline leadership role where your decisions directly shape revenue growth, team performance, and customer success. You'll combine hands-on coaching with disciplined pipeline and forecast management, building a culture of accountability and high achievement. For the right candidate, this is a chance to leave your mark on a growing business, accelerate your career, and play a key role in scaling a world-class sales organization.
What You'll Do
Drive Revenue Results
- You will be accountable for ensuring your team consistently achieves quota, with your success measured through team performance
- Implement strategies and tactics that translate directly into strong client relationships, client retention and revenue growth
Pipeline & Forecast Management
Run disciplined weekly pipeline and forecast reviews with each team member, ensuring accuracy, risk assessment, and deal progressionTalent & Performance Management
Lead recruitment and hiring for open positions, including candidate evaluation and selectionRefine and implement onboarding process for new team members, including training on how to deliver platform demos, interrogate usage metrics, prepare and run client reviews and learn account management methodologiesManage performance through structured reviews, goal setting, and improvement plansLeadership & Culture
Act as trusted coach and mentor while maintaining accountability for resultsRemove obstacles and provide resources that enable team successWhat You'll Bring
Management Experience
5+ years of Account management experience leading teams of 5+ individual contributorsProven track record of developing high-performing AM professionals and achieving team targetsSales Expertise
8+ years of B2B AM experience with consistent quota achievementDeep understanding of relationship building, client and pipeline management, forecasting, and AM methodologiesLeadership Skills
Strong coaching and people development capabilities with high emotional intelligenceExcellent communication skills for internal teams and external stakeholdersTechnical Proficiency
Experience with CRM systems (Salesforce preferred) and usage analytics platformsData-driven approach to performance analysis and decision-makingOur benefits
We're a scaling start up and we enjoy sharing our success, when the company succeeds, we always reinvest that in our people. We also offer huge amounts of responsibility, an abundance of opportunity for growth and a platform to truly excel.
Finance & Insurance
Salary : $210,000 + competitive OTEEquity options401(k) (9fin pay 3%, employee contributions are uncapped)Private Health Insurance, with Dental and VisionPaid sick leaveDisability Insurance (New York)Commuter BenefitTime off
25 vacation days per yearLocal public holidays (with the ability to exchange them for alternative days)Hybrid working modelWork abroad for up to 3 months a year1 month paid sabbatical after 5 years of serviceEnhanced parental leave & flexible working arrangements availableTraining & Culture
Professional learning and development budgetBi-annual team socialsSummer and Winter company-wide social events9fin is an equal opportunities employer
At 9fin we are dedicated to building and promoting a fair and inclusive workplace where everyone can reach their full potential and truly belong. We recognize that building diverse teams enables a more creative and productive environment. If you're excited about this role but your experience doesn't perfectly align with the job description, we encourage you to apply anyway. You might just be who we're looking for either for this role, or perhaps another.