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Claims Advocate

Claims Advocate

Russell TobinPhoenix, Arizona , United States
30+ days ago
Salary
$30.00–$37.50 hourly
Job description

Responsibilities :

  • Investigate and submit new claims to insurance carriers by reviewing first reports of loss and supporting materials to accurately identify insurance exposure and determine applicable insurance policy.
  • Demonstrate critical thinking while adhering to established claims processes.
  • Apply existing knowledge to assist with higher complexity claims and insurance inquiries.
  • Accurately respond to inquiries received from carriers and other third parties.
  • Demonstrate customer obsession and solid understanding of insurance policies when communicating with all partners.
  • Utilize strong written / electronic communication as the primary method of communication in the role.

Requirements :

  • High School Degree or equivalent.
  • Knowledge of US auto claims coverages.
  • 2+ years of auto claims management experience OR 1+ year bodily injury adjusting experience.
  • Proficiency with various computer operating systems.
  • Bachelor’s Degree preferred.
  • Claims designation obtained or in progress a plus.
  • Experience with bodily injury claims handling experience with a major insurance carrier.
  • Ability to maintain quality in a fast-paced, high-volume environment.
  • Proficient in multi-tasking through various technology platforms.
  • Ability to mentor members of the Claims team and serve as an insurance and claims subject matter expert.
  • Russell Tobin / Pride Global offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.

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