The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure that every Gartner client receives value far exceeding their investment. Associates seek to understand and surface client's business priorities, breakdown challenges, and identify the most effective ways to support the client in making the right decisions for their business. They are responsible for onboarding clients, proving the concept of Gartner services, and stimulating client engagement of products that are used by large client teams.
What you will do:
Build, develop and manage relationships with a variety of clients ranging from senior C-levels to more junior client professions across various business functions ensuring they are successful in the utilization of their Gartner subscription, resulting in customer satisfaction, retention, and growth
Introduce Gartner services and capabilities to new clients and communicate value to decision makers
Facilitate client calls, understand client priorities, and recommend a program of action that drives high value and return of investment on their Gartner membership
Collaborate with internal Gartner partners to overcome obstacles and maximize the value Gartner delivers to clients
Conduct regular reviews of client book of business looking into performance and key client engagement metrics
What you will need:
3+ years relevant professional and/or internship experience
Proven track record of success fueled by a passion for delighting clients
Strong communication, collaboration, prioritization, critical thinking, and influencing skills
Bachelor's degree preferred
What you will get:
Competitive salary, generous paid time off policy, charity match program, Medical, Dental & Vision Plans, Parental Leave, Employee Assistance Program (EAP), 401K matching and more!
Collaborative, team-oriented culture that embraces diversity
Professional development and unlimited growth opportunities
#LI-MC5
Who are we?
At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.
Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.
Since our founding in 1979, we've grown to 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.
What makes Gartner a great place to work?
Our vast, virtually untapped market potential offers limitless opportunities - opportunities that may not even exist right now - for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.
We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.
Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.
We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.
What do we offer?
Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.
In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.
Ready to grow your career with Gartner? Join us.
Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 70,000 USD - 101,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.
The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.
Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email toApplicantAccommodations@gartner.com.
Job Requisition ID:108191By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence.
Gartner Applicant Privacy Link: https://jobs.gartner.com/applicant-privacy-policy
For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.
Client Success Manager • Irving, TX, United States
Aon is seeking an Enterprise Client Leader.The role is accountable for leading Aon's relationship for its most strategic clients across geographies and solution lines.Aon is in the business of bett...Show more
Position at American First Finance.What Makes an Merchant Onboarding Specialist:.The Merchant Onboarding Specialist role is responsible for efficiently and accurately onboarding new merchants to th...Show more
Summary/Objective: The Center Manager is responsible for overseeing a FullSpeed Automotive facility to ensure it delivers the highest operational standards and excellent customer experiences.The Ce...Show more
The primary function of this position is to serve as support to assigned existing lenders for day-to-day needs.HUB Financial Services stands out as an industry leader in effectively managing lendin...Show more
Are you ready to power the World's connections?.If you don't think you meet all of the criteria below but are still interested in the job, please apply.Nobody checks every box - we're looking for c...Show more
At SupplyHouse.Led by our core values of Generosity, Show more
A leading marketing technology company is seeking a Senior Director of Client Engagement in Boston to lead client relations and manage large cross-functional teams.In this role, you will ensure cli...Show more
Assistant Vice President (AVP), Post Closing Client Support.Morgan Stanley is a global financial services leader with three core businesses: Wealth Management, Investment Management, and Institutio...Show more
DataAnnotation is committed to creating high-quality AI.Join our team to help train the next generation of AI while enjoying the flexibility of remote work and the freedom to set your own schedule....Show more
AWM - Client Operations - Analyst.GSAM is seeking to add an initiative-taking professional to its ACF RFP team.This team is primarily focused on the coordination and completion of Request for Propo...Show more
Client Success Manager Job Duties: Train CS team in the coaching/management process for clients in regards to hitting goal metrics in the areas of lead generation, lead nurture, sales, and retentio...Show more
At RaceTrac, our Shift Managers set the tone for success - leading by example, empowering team members, and making every guest feel welcome.If you're a hands-on leader who thrives in a fast-paced, ...Show more
At Brookshire Grocery Company (BGC), we're not just about business-we're about building a community where you can thrive.Based in Tyler, Texas, BGC is home to five unique banners-Brookshire's Groce...Show more
We are a global enterprise software solution provider with a passion for sustainability, we pride ourselves in providing to our large corporate customers the Papyrus Platform for their most interes...Show more
Experienced BA with 5+ years having worked on Mortgage Origination projects.Experience of working in Agile environment as a BA.Proven experience as a Business Analyst in operational app development...Show more
Excellent opportunity to join a leading, national credit card processing company that has over a decade of industry experience.Slice Merchant Services offers innovative payment processing solutions...Show more
HUB Financial Services Account Management Support.The primary function of this position is to serve as support to assigned existing lenders for day-to-day needs.HUB Financial Services stands out as...Show more
Designing technology that drives our clients and communities forward.We help ensure companies and organizations successfully integrate their technology systems into their overall facilities for opt...Show more
