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Undergraduate Student Assistant, Office of Student Services
Undergraduate Student Assistant, Office of Student ServicesOhio University • Athens, OH, US
Undergraduate Student Assistant, Office of Student Services

Undergraduate Student Assistant, Office of Student Services

Ohio University • Athens, OH, US
30+ days ago
Job type
  • Part-time
Job description
Business Title Undergraduate Student Assistant, Office of Student Services Special Instructions to Applicants Please complete the online application, submit a cover letter and resume. Posting will remain open until it is filled. Posting Number 20161680STD Department Summary The Undergraduate Student Assistant serves as the first point of contact for the Office of Student Services. This position provides general office and customer service support, assisting students, faculty, staff, and visitors in a professional and welcoming manner. The ideal candidate will demonstrate strong communication skills, attention to detail, and the ability to maintain confidentiality while working in a fast-paced environment.

Primary Responsibilities:

  • Greet and assist students, visitors, and staff in person, by phone, and via email
  • Answer general questions related to campus resources, events, and services
  • Direct inquiries to appropriate staff members or departments
  • Schedule appointments and maintain office calendars as needed
  • File, scan, and organize documents; assist with mail and deliveries
  • Help prepare materials for orientations, events, and workshops
  • Update and maintain bulletin boards and information displays
  • Assist with data entry, record keeping, and other clerical duties
  • Assist with Enrollment Management, Testing Services, and Student Engagement activities as needed
  • Support special projects and campus events coordinated through Student Services; and other duties as assigned
  • Maintain a clean and organized front office environment
  • Cross-trained in all operations of the Office of Student Services
Required Qualifications:

  • Must be a currently enrolled Ohio University student in good academic standing
  • Strong interpersonal and communication skills
  • Dependable, punctual, and professional in appearance and conduct
  • Ability to handle confidential information appropriately
  • Basic computer skills (Microsoft Office, Outlook, Teams, etc.)
  • Ability to work independently and as part of a team
Job Profile Duties/essential functions may include, but not be limited to, the following:Provides administrative support in an office setting, including tasks such as answering phones and emails, responding to customer inquiries, writing communications, and supporting staff with day-to-day operations. Level Summary Performs basic tasks and assists with administrative or operational duties under supervision. Roles are entry-level and aimed at providing exposure to workplace environments. Supervisory Responsibilities: Limited supervisory responsibilities. May supervise other student workers. Fiscal Responsibilities: No budgetary responsibility. Problem Solving: Addresses routine, well-defined problems under supervision. Independence of Action: Works under close supervision. Communication and Collaboration: Communicates primarily with supervisor and peers. Collaborates with team members to accomplish tasks. Minimum Qualifications Enrolled for classes at Ohio University, Hocking College, another post-secondary education institution, or a secondary school during the current semester, immediate previous semester, or immediate upcoming semester. Able to follow instructions and complete tasks within deadlines. Basic knowledge of office software and communication tools. Departments may have specific minimum requirements. Preferred Qualifications
  • Prior customer service or office experience
Working Condition/Physical Demands: This role is primarily desk-based and involves extensive use of desktop computers. Department STHRN Administrative Support
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Undergraduate Student Assistant, Office of Student Services • Athens, OH, US

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