Survey Project Manager, Alumni Surveys, Education

Job Description

Job Description

The Education team at Lightcast is laser-focused on helping institutions foster learner career success. Our products help institutions gather alumni data and then use that in combination with labor market data to create insights that drive new academic program development, help institutions attract and retain learners, and support those learners in career and academic decision-making. Our alumni survey products, National Alumni Career Mobility survey study and our Embark First Destination Survey service, are used by institutions to understand the “first destination” of their recent graduates and their career outcomes and sentiments five and 10 years post graduation.

As a Survey Project Manager for Alumni Surveys, you will work directly with higher education clients administering alumni surveys taking them from onboarding to data delivery. You’ll serve as a strategic partner sharing survey best practices. You’ll guide institutions through their resulting data, helping them to make meaning and plan actions. Throughout, you’ll manage the details : tracking survey progress, keeping clients on schedule, addressing errors, and surfacing opportunities for improvement of the survey program.

Major Responsibilities :

• You’ll build relationships with higher education partners across the country. Your work will feed into national reports that drive standards in higher education and you’ll help shape a future of higher education that orients around learner career success.
• You’ll have opportunities to continually expand your skill set while actively contributing to the evolution of our operational processes. Here, personal and professional growth are not just encouraged but celebrated.
• You'll join a close-knit team that prioritizes collaboration, support, and fun as key components of our work culture.

Education and Experience :

Lightcast is a global leader in labor market insights with headquarters in Moscow (ID) with offices in the United Kingdom, Europe, and India.  We work with partners across six continents to help drive economic prosperity and mobility by providing the insights needed to build and develop our people, our institutions and companies, and our communities.

Lightcast is proud to be an equal opportunity workplace and is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Lightcast has always been, and always will be, committed to diversity, equity and inclusion. We seek dynamic professionals from all backgrounds to join our teams, and we encourage our employees to bring their authentic, original, and best selves to work.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.