Patient Care Coordinator

Full job description

St. Luke Lutheran Community is searching for an experienced Patient Care Coordinator for its North Canton location :

Patient Care Coordinator Position Summary

Under the general direction of the Executive Director, primary responsibilities include, but are not limited to, the hands-on, proactive approach to customer service of the residents.  We are seeking an individual who is passionate about the care and safety of our residents and a natural problem solver.

Primary Responsibilities for Concierge :

Ensure the highest quality of customer service is available for our residents

Greets guests and residents immediately upon entering the building

Provide introduction to facility and present important resources and contacts

Provide ongoing support and guidance to residents on a daily basis

Respond and address to any resident concerns which arise

Be available nights and weekends to address current issues

Assist other departments as needed

Notifies Executive Director of emergency situations

Notes areas or articles in need of repair and reports to Assistant Director

Other duties as assigned by Executive Director

Job Requirements

Minimum of 1 year experience in healthcare customer service

Able to work nights, weekends and holidays

Able to work in a fast paced environment

Excellent work ethic

Excellent communication skills

Highly organized

Interested in learning and growing your skill set

Employee Benefits :

• Competitive wages
• Affordable Group Benefits (Health / Dental / Vision)
• Flexible Spending Account (FSA)
• 403b (with company match after first year)
• Generous Paid Time Off program (start earning PTO right away)
• Company paid Short-Term Disability and Life Insurance
• Voluntary Hospital, Accident, and Critical Illness plans

Come join our team and put your passion for excellence to work!

St. Luke Lutheran Community is an Equal Opportunity Employer