Night Auditor Part-Time

Join Our Team as a Night Auditor at the Tru by Hilton Franklin!

At Parks Hospitality Group we are looking for a reliable and detail-oriented Night Auditor to oversee the hotels overnight this role you will combine front desk duties with accounting responsibilities ensuring that financial transactions are reconciled and guest services are provided during the night shift. You will play a key role in guest satisfaction while maintaining accuracy in financial records. Preferred availability for Friday & Saturday night shifts.

What Youll Do :

• Perform night audit duties including reconciling all daily transactions and ensuring financial records are accurate.
• Post charges to guest accounts such as room rates taxes and incidentals ensuring correct postings.
• Process payments (cash credit and checks) and record them accurately.
• Generate reports for management including financial summaries occupancy statistics and room revenue.
• Handle guest check-ins and check-outs during the night shift providing exceptional service.
• Address guest inquiries and requests in a professional and efficient manner.
• Answer phone calls promptly addressing guest inquiries and providing accurate information.
• Perform end-of-day procedures verifying room availability balancing accounts and ensuring accuracy.
• Communicate important guest information or updates to management and the day shift.
• Resolve guest complaints and escalate issues to the appropriate department when necessary.

What Youll Need :

Why Youll Love Working Here :

About Us :

At Parks Hospitality Group we strive for excellence in everything we do. Our team is dedicated to delivering outstanding service and creating memorable experiences for our guests. We offer a supportive and collaborative environment that promotes growth and rewards hard work.

Location :

Tru by Hilton Franklin 1001 Knoll Top Ln Franklin TN 37067

Key Skills

Customer Service,Hotel Experience,Hospitality Experience,Guest Relations Experience,Math,Windows,Facilities Management,Night Audit,Front Desk,Guest Services,Phone Etiquette,Word Processing

Employment Type : Part-Time

Experience : years

Vacancy : 1

Hourly Salary Salary : 17 - 18