Clinical Specialist Manager, Pain Interventions - Northern California

Job Opportunity At Medtronic

At Medtronic, you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You will lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

We are seeking a committed professional to join our team. While this is a remote position not located at a physical Medtronic site, the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region. A valid drivers license is essential for this role.

The Clinical Specialist Manager, Pain Interventions partners with the District Sales Manager(s) in achieving unit / revenue goals and enhancing customer satisfaction by effectively managing the districts clinical team. The CSM is fully competent clinically and will provide case, customer, and patient support while facilitating cross-district and cross-region collaboration to resolve resource constraints. This is a field-based role.

Responsibilities may include the following and other duties may be assigned :

• Manages and coaches district clinical employees through the utilization of field visits, individual or group meetings, and telephone contacts to accomplish the following objectives :
• Alignment
• Partners to ensure coordinated sales and clinical efforts across the district, driving clinical efficiencies including case coverage where necessary
• Schedules resources for clinical events working closely with the District Manager. Resources may be drawn from other regions as necessary
• Ensures all direct reports have annual / quarterly objectives and implement a regular schedule of evaluating performance, providing feedback and coaching, and documenting performance needs and achievements; implement performance improvement plans, if needed
• Communicates corporate, division, region and / or district mission, goals and activities
• Coaching
• Directs and motivates employees to achieve clinical, unit, and revenue goals
• Provides ongoing feedback / coaching and regular performance and development discussions with employees
• Implements corrective actions where necessary
• Documents field visits with employees with actions observed and suggestions for improvement for the individual CS
• Adheres to, communicate, and reinforce Medtronic policies and business conduct standards
• Training / Development
• Oversees the training and development of Clinical Specialists in product knowledge and competitive knowledge
• Coaches and advises employees on teamwork, time and task management, and career development
• Assists employees with the creation and ongoing implementation of Individual Development Plans (IDP's)
• Identifies clinical opportunities through the use of analytics and / or field visits
• Addresses clinical opportunities through coaching or the development of specific measurable projects
• Coordinates, develops, and implements strategies to achieve short- and long-term business objectives especially related to clinical activities
• Ensures efficient and effective scheduling of case coverage for the district including case coverage where necessary
• Provides direction to employees regarding the management of assets, expenses, budgets, etc.
• Performs administrative tasks related to cost center management, expenses, email, and other communication activities
• Ensures personal understanding of all quality policy / system items that are personally applicable
• Follows all work / quality procedures to ensure quality system compliance and high quality work
• Partners with the District Sales Manager and HR to recruit and hire top candidates for open positions
• Continually works to maintain a strong, diverse personnel bench of candidates for use in future hiring opportunities
• Other duties as assigned by District Manager

We seek out and hire a diverse workforce at every level : We need fresh ideas and inclusive insights to continue to be an innovative industry leader thats why we make it a point to seek out, attract and develop employees who are patient-centric, passionate, and who represent the same wide variety of life experiences as our patients.

Qualifications

Must Have : Minimum Requirements

To be considered for this role, please ensure the minimum requirements are evident on your applicant profile.

Nice to Have : Preferences

Additional Job Requirements

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment

Business Description

Our vision is to become the undisputed world leader in Neuromodulation, improving patient lives through innovative solutions. Our therapies span the care continuum; from early interventional procedures to implantable surgical technologies that relieve pain, restore function and improve lives for our patients. Were committed to applying clinical and economic evidence and integrated technologies to our unmatched portfolio of therapies to develop healthcare solutions that increase patient access, improve the efficiency of procedures and deliver successful patient outcomes.

The Neuromodulation Operating Unit offers solutions from early interventional procedures to implantable surgical technologies that treat chronic pain as well as pain from spinal fractures, cancer, and severe spasticity. Our key Pain Therapies include : Spinal Cord Stimulation, Drug Infusion for Chronic Pain / Drug Infusion for Severe Spasticity, and RF Nerve Ablation. Our key Interventional Therapies include : Balloon Kyphoplasty, Vertebroplasty, RF Ablation (for bone) and Microwave Ablation (for soft tissue).

Benefits & Compensation

Medtronic offers a competitive salary and flexible benefits package. A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

Salary ranges for U.S (excl. PR) locations (USD) : $120,000.00 - $180,000.00. The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification / education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).

In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. The following benefits and additional compensation are available to those regular employees who work 20+ hours per week : Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance / reimbursement, and Simple Steps (global well-being program). The following benefits and additional compensation are available to all regular employees : Incentive plans, 401(k) plan plus employer contribution and