Non-CDL Commercial Driver - Overnight

Description :

SUMMARY : The Commercial Driver – Overnight for Starmark Local, LLC (“Starmark Local”) performs regional white glove deliveries of Starmark Funeral Products to funeral homes, crematories, care centers, and distributor locations with a regional route averaging an 800–1000-mile round trip radius and will require overnight stays to complete. Routes can require loading and unloading all types of freight using provided equipment as well as delivering to multiple types of locations. The Commercial Driver - Overnight will plan and perform routes adjusting their schedule to make deliveries on time while following Department of Transportation (“DOT”) laws and Hours of Service (“HOS”) regulations. The Commercial Driver - Overnight will adhere to excellent service standards maintaining high customer satisfaction and safety compliance.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

• Completes pre and post trip inspections according to DOT guidelines.
• When loading trucks, reviews delivery notes to ensure that all items listed are loaded and that all loaded items are listed. Corrects any discrepancies prior to leaving the loading dock.
• Maintains driver logs according to DOT regulations using our telematics system.
• Verifies delivery schedule is achievable before departing and ensures delivery of customer orders on time.
• Upon each delivery, double checks unloaded items against the delivery note and secures a signature from the recipient on the delivery note, collects any COD payments, and ensures reloading of all pads, stacks and straps.
• Submits all signed delivery notes, logs, and other paperwork to Customer Service in a timely and efficient manner.
• Ensures a message of good quality and ethics to funeral professionals, crematory operators and the public.
• Commercial Drivers are the face of Starmark Local and must always ensure professionalism and provide excellent customer service.
• Identifies and assesses customer needs to achieve satisfaction.
• Builds sustainable relationships during deliveries with trust through open & interactive communication with other team members, the Vandor Funeral Products organization, and funeral professionals and their staff.

When necessary, coordinates      with Starmark Local Headquarters and / or Service Center Directors about customer refunds and / or exchange of goods and assists in the resolution of quality issues.

PM21

Requirements : QUALIFICATIONS :

o No convictions for Reckless Driving

o No convictions for DUI or DWI within the last two (2) years.

o No convictions for Hit and Run accident.

o No convictions for Leaving the Scene of an accident.

o No convictions for Failing to Report an accident.

o No Multiple licenses.

o No suspended license.

WORK ENVIRONMENT : The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  These include but are not limited to :

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