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After Hours Care Coordinator

After Hours Care Coordinator

Allpro Staffnet, LLCNashville, Tennessee
20 days ago
Job type
  • Full-time
  • Quick Apply
Job description

After Hours Coordinator Job Description

Allpro Staffnet, LLC is a business founded and owned by a service-disabled veteran. Serving those who have sacrificed for our country is fundamental to our goals. We have worked extensively with the Department of Veteran Affairs and take pride in honoring our veterans by providing the best non-medical in-home care services.

Monday – Friday, 5 : 00 pm – 8 : 00am

Weekends – Friday, 5 : 00 pm – Monday 8 : 00am

Responsibilities :

  • Responsible for the answering of after-hours calls for multiple offices and acting on those calls to help provide consistent care and response times 24 hours per day.
  • Responsible for making changes to client / caregiver schedules in response to after-hours change request, call outs or client requests
  • Maintains timely communication with the appropriate Coordinators, and clients with any change of condition, critical incidents, or schedule adjustments.
  • Discerns client services required as outlined in the service agreement, urgent requests, and care plans.

Qualifications :

  • HS Diploma or GED Required
  • VA Homecare Scheduling and Recruiting experience required
  • Experience in AxisCare or other scheduling software systems preferred

    • Ability to work independently in a remote setting, and with minimal direct supervision.

  • Strong attention to detail and accuracy, excellent organizational skills with the ability to prioritize, coordinate, and simultaneously maintain multiple projects with a high level of quality and productivity
  • Excellent communication skills, both verbal and written
  • Ability to communicate at all levels of organization and work well within a team environment in support of company objectives.
  • Proficient computer skills required including but not limited to MS Office, MS Excel, and MS Word
  • Approachable, flexible, and adaptable to change
  • Compassionate, Caring, Self-Starter and a Team Player
  • Ability to deal with new tasks without the benefit of written procedures

    • Physical Requirements :

  • Prolonged periods of sitting at a desk and working on a computer
  • Must be able to lift 15 pounds

    • Benefits of working for Allpro Staffnet, LLC :

    Full-time office employees are eligible for additional benefits, including the following :

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Retirement Planning
  • Company Paid Life Insurance
  • Company Paid Long-Term Disability
  • Paid Time Off
  • Sick Time
  • Bonus Opportunities
  • Professional Development
  • Employee Discount Program

    • Allpro is an equal opportunity employer and prohibits discrimination / harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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