Litigation Manager

General Summary

The Litigation Manager investigates and adjusts tort liability claims for municipal members in accordance with internal claims protocols and industry best practices. This role also manages contract defense counsel following the organization's litigation management guidelines and is responsible for maintaining strong relationships with pool members, the Board of Trustees, and service providers.

Primary Responsibilities

Develop and maintain tort liability claim protocols

Log claims and create case files

Set and monitor case reserves

Contact injured parties

Conduct investigations to assess liability, damages, coverage applicability, potential defenses, and subrogation

Make timely and accurate coverage determinations and communicate limitations to members

Maintain regular communication with members on claim status

Maintain diaries and clearly document claim status and plans of action

Assign litigated cases to approved defense counsel

Collaborate with defense counsel on litigation strategy

Manage cases within budget

Represent the pool at mediations, arbitrations, and settlement conferences as needed

Recommend settlements to the Administrator / CEO

Present claim reviews to the Board of Trustees

Monitor and evaluate defense counsel performance

Identify claims that can be resolved and closed

Conduct statistical analysis and prepare reports on litigation effectiveness

Perform other duties as assigned

Work Direction & Initiative

No daily direction required; expected to work independently

Requires continual analysis of data affecting organizational policy

Provides expert consultation to management

Independent action and new approaches may be necessary within the field

Minimum Qualifications

Minimum 5 years' experience in liability claims handling and litigation management

Experience maintaining electronic files in a claims management information system

Bachelor's Degree required; experience with public entities preferred

Experience with property and auto claims is a plus

Licenses & Certifications

Valid Driver's License and Insurance

Kansas Insurance Agent's License preferred

Insurance / Claims designation (e.g., CPCU, AIC) is a plus

Skills & Competencies

Strong knowledge of :

Tort law

Property & casualty insurance

Relevant federal and state laws

Claims best practices

Investigation and negotiation techniques

Excellent leadership and communication skills

Strong analytical and decision-making abilities

Proficient in Microsoft Office (Word, Excel, PowerPoint)

Outstanding written and verbal presentation skills

Strong organizational and time management skills

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