Coordinator of Patient Administration - Milwaukee

Zoll Cardiac Management Solutions Field Based Position

At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software, and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions. ZOLL Cardiac Management Solutions offers a unique portfolio of novel technologies designed to deliver better insights and better outcomes. On any given day, clinicians utilize these ZOLL products for tens of thousands of cardiac patients around the world.

ZOLL has been Pittsburgh's Manufacturer of the Year, one of Western PA's Healthiest Employers, and even one of Pittsburgh's Coolest Offices. But it's our unique opportunity to impact people's lives that makes ZOLL the ideal place to build your career.

Job Summary

Field based position responsible for increased levels of revenue attainment and resolution of cases involving continuing provision of ZOLL products / services with physicians, other healthcare professionals and support staff.

Essential Functions

• Visit ZOLL customers and accounts in the field to ensure continuity of provision of ZOLL's medical devices.
• Determine independently and work collaboratively with office staff / healthcare providers to bring patient's case to the staff's attention.
• Utilize individualized analysis and the Plan of Care to make provider's or their staff aware of patient's next level of care.
• Collaborate with ZOLL TM / RM to ensure that a patient within a geography is receiving the appropriate level of service with regard to ZOLL's medical devices.
• Manage the follow-up process by working with other departments.
• Maintain working knowledge of potential clinical and other value propositions based on ZOLL products and services.
• Ensure timely processing of required documentation.
• Develop and maintain full working knowledge of payor requirements.
• Provide ongoing education and training on medical device order requirements.
• Responsible for improved claims billing yield.
• Assist with departmental projects and special tasks.
• Achieve and maintain acceptable performance metrics.
• Comply with Standard Operating Procedures and maintain knowledge of applicable healthcare related regulations.
• Participate in all reasonable work activities.
• Additional duties as assigned.

Required / Preferred Education and Experience

High School Diploma / GED required. Bachelor's Degree From a four-year college or university or equivalent combination of education and experience in sales. Healthcare / Medical Device (Clinical or Billing) experience preferred. Experienced ability to navigate Hospital and Clinic / Practice environments. Ability to proactively plan and work autonomously. A high sense of urgency and flexibility to one's schedule. Superior organizational skills with the ability to multi-task. Problem solving mentality, while being accountable for each task from beginning to end. Proficient working knowledge of MS Office and Customer Relationship Management systems.

Travel Requirements

This job is a field-based position. Employee will be responsible for working daily in hospitals, doctors' offices and other medical establishments within the assigned territory. Approximately 80% travel within a defined geography. Occasionally may be required work atypical hours (evenings and weekends) based on business needs.

Physical Demands

Standing - Constantly. Walking - Constantly. Sitting - Frequently. Lifting - Carrying - Pushing - Pulling - Talking - Constantly. Hearing - Constantly. Repetitive Motions - Eye / Hand / Foot Coordination.

ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives.

Salary

The annual salary for this position is : $50,000.00 to $55,000.00. Factors which may affect starting salary include geography, skills, education, experience, and other qualifications of the successful candidate. Details of ZOLL's comprehensive benefits plans can be found at www.zollbenefits.com. Applications will be accepted on an ongoing basis until this position is filled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, or status as a protected veteran.