Talent.com
Senior Manager / Director, Customer Success Team (Sales)

Senior Manager / Director, Customer Success Team (Sales)

Multi-Color Corporation MCCBatavia, OH, United States
11 days ago
Job type
  • Full-time
Job description

Description

Build your Career with an Industry Leader

Multi-Color Corporation (MCC) is the global leader of premium printed label solutions, helping brands stand out in a competitive marketplace while inspiring positive consumer experiences. With a truly global network of over 12,000 teammates and facilities spanning across more than 25 countries, we strive to combine our global reach with the personalized touch of local service. Come join us as we revolutionize the packaging industry in supporting our customers to help create emotional connections with both established and emerging brands.

As the leader of the Customer Success Team, you will own the long term vision, strategy & results for setting an organized approach at serving our small to mid-tier customers, helping them grow within their desired market segments. We are seeking a dynamic sales professional to lead a team of ten (10) Sales Representatives. This leader will drive measurable revenue growth by expanding customer relationships, accelerating opportunity development, implementing new customer centric processes that make it easier to do business, all while ensuring MCC remains the partner of choice for our valued customers.

Why work at MCC :

  • Compensation : $170k - $200k (base salary)
  • Well structured sales incentive plan (15% - 30%)
  • Generous benefits package including medical, dental, vision, disability, life insurance and 401(k)
  • Paid vacation and company holidays
  • Growth fostering environment, accountable and results oriented culture

Core Responsibilities :

  • Accelerate sales growth - own pipeline development, revenue targets, and inside sales execution
  • Leadership & coaching - lead, inspire, and grow a team of 10 Sales Representatives to consistently exceed goals
  • Customer engagement - partner with customers to understand business needs, uncover opportunities, and deliver MCC solutions
  • Commercial alignment - work closely with Sales, Customer Service, Marketing, Commercial Excellence and operations teams to ensure alignment on growth strategy
  • Performance tracking - define KPIs, annual budgeting targets and report performance to senior leadership as requested
  • Process optimization - implement CRM best practices, call frameworks, and inside sales playbooks for scale / repeatability
  • Own customer negotiations & bids / RFPs focused on win / win outcomes
  • Proficiency in forecasting, inventory management and managing account receivables
  • Qualifications :

  • Bachelor's Degree, Master's Degree or MBA preferred
  • 10-12 years proven work and leadership experience in label or packaging sales, inside sales, commercial leadership and or business development
  • Demonstrated track record of meeting / exceeding revenue & profitability targets with strong financial acumen
  • Excellent communication and strategic negotiation skills
  • Other Details :

  • Location : Remote; Midwest on CST or EST by a major airport
  • Travel : 30% - 40%
  • #LI-Remote

    Diversity & Inclusion :

    Multi-Color is committed to providing equal employment opportunities and prohibits discrimination based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic under applicable law. If you need assistance or an accommodation in applying, please contact our Human Resources Department at [emailprotected] .

    Create a job alert for this search

    Customer Sales • Batavia, OH, United States

    Related jobs
    • Promoted
    Senior Manager Insights & Analytics

    Senior Manager Insights & Analytics

    Fifth ThirdCincinnati, OH, United States
    Full-time
    Make banking a Fifth Third better.We connect great people to great opportunities.Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. The Senior Manager, Insights &...Show moreLast updated: 3 days ago
    Sales Manager

    Sales Manager

    Pj FitzpatrickCincinnati, OH, US
    Full-time
    Quick Apply
    PJ Fitzpatrick is the most trusted name in home improvement across the Delaware Valley.As the only home improvement company to receive the Better Business Bureau Torch Award for ethics and integrit...Show moreLast updated: 8 days ago
    Sales Manager

    Sales Manager

    M / I HomesCincinnati, OH, US
    Full-time
    Quick Apply
    M / I Homes has been building new homes of outstanding quality and superior design for more than 40 years.Founded in 1976 by Irving and Melvin Schottenstein and guided by Irving’s drive to always “tr...Show moreLast updated: 30+ days ago
    • Promoted
    Senior Manager Business Development

    Senior Manager Business Development

    EssilorLuxotticaMason, OH, United States
    Full-time
    Total Rewards : Benefits / Incentive Information.At EyeMed, we have a unique perspective on vision benefits.By listening and staying curious, we create innovative vision benefits that are a joy to use...Show moreLast updated: 3 days ago
    • Promoted
    Team Leader

    Team Leader

    Jack In The BoxWest Chester, OH, United States
    Part-time
    Responsible, as the first-line operational supervisor, for training and leading team members in consistently delivering an exceptional guest experience, including ensuring great tasting / quality foo...Show moreLast updated: 30+ days ago
    • Promoted
    Oracle Technology Sales Director - H&PS

    Oracle Technology Sales Director - H&PS

    AccentureCincinnati, OH, United States
    Full-time
    A growth focused sales professional who has successfully created positive impact through year-on-year business expansion. You know - and have run all phases of a sales cycle, including qualification...Show moreLast updated: 3 days ago
    • Promoted
    • New!
    Senior Product Manager - Located in Warroad, MN

    Senior Product Manager - Located in Warroad, MN

    MarvinCincinnati, OH, United States
    Full-time
    Are you passionate about shaping products that truly reflect customer needs and market trends?.As a Senior Product Manager, you’ll lead cross-functional teams to bring innovative, customer-centered...Show moreLast updated: 14 hours ago
    • Promoted
    Dealer Development Manager

    Dealer Development Manager

    FECONLebanon, OH, United States
    Full-time
    The Dealer Development Manager's primary role is to strengthen Fecon's dealer network by leading dealer recruitment efforts, enhancing dealer capabilities, driving dealer excellence, and increasing...Show moreLast updated: 3 days ago
    Client Success & Project Manager

    Client Success & Project Manager

    KillerSpots AgencyCincinnati, OH, US
    Full-time
    Quick Apply
    Killerspots is a fast-growing, full-service digital marketing, media, and production agency based in Cincinnati, Ohio.Since 1999, we’ve been helping brands across the country stand out and wi...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Flexible $ : Earn At Least $1935 For Your First 159 Trips, Guaranteed.

    Flexible $ : Earn At Least $1935 For Your First 159 Trips, Guaranteed.

    UberFalmouth, OH, United States
    Full-time +1
    Earn at least $1935 driving with Uber when you complete your first 159 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...Show moreLast updated: 8 hours ago
    • Promoted
    Drive with DoorDash - Flexible Onboarding

    Drive with DoorDash - Flexible Onboarding

    DoorDashCrittenden, KY, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a var...Show moreLast updated: 30+ days ago
    • Promoted
    Earn extra cash - Sign up and drive with Uber

    Earn extra cash - Sign up and drive with Uber

    UberFalmouth, OH, United States
    Full-time +1
    Driving with Uber is an alternative to a part-time or full-time job and can get you earning cash on the road quickly.Driving with Uber allows you to earn quick cash while maintaining the flexibilit...Show moreLast updated: 9 days ago
    • Promoted
    Drive with DoorDash - Onboarding / Onboard

    Drive with DoorDash - Onboarding / Onboard

    DoorDashMorning View, KY, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a var...Show moreLast updated: 30+ days ago
    • Promoted
    Drive with DoorDash - Receive 100% of Customer Tips

    Drive with DoorDash - Receive 100% of Customer Tips

    DoorDashButler, KY, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a var...Show moreLast updated: 30+ days ago
    • Promoted
    Quality Assurance Associate

    Quality Assurance Associate

    Conduent Commercial Solutions, LLCMorning View, KY, US
    Full-time
    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clien...Show moreLast updated: 1 day ago
    Customer Success Manager

    Customer Success Manager

    OFFOR HEALTHCincinnati, OH, US
    Full-time
    Quick Apply
    The Partner Success Manager (PSM) plays a dual role : relationship builder and business driver.Responsible for developing and maintaining trusted relationships with SmileMD’s dental partners, the PS...Show moreLast updated: 22 days ago
    • Promoted
    Customer Development Manager, Kroger Team

    Customer Development Manager, Kroger Team

    INCPGCincinnati, OH, United States
    Full-time
    Customer Development Manager, Kroger Team.Location : Flexible | Travel : ~50%.Join a leading CPG Food Company as a Customer Development Manager, where you'll be the strategic lead for driving sales, ...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Earn At Least $1935 For Your First 159 Trips, Guaranteed.

    Earn At Least $1935 For Your First 159 Trips, Guaranteed.

    UberFalmouth, OH, United States
    Full-time +1
    Earn at least $1935 driving with Uber when you complete your first 159 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...Show moreLast updated: 8 hours ago
    • Promoted
    Make More Money this Summer Driving Your Car. Drive with Uber!

    Make More Money this Summer Driving Your Car. Drive with Uber!

    UberBerry, KY, United States
    Full-time +1
    Driving with Uber is an alternative to a part-time or full-time job and can get you earning cash on the road quickly.Driving with Uber allows you to earn quick cash while maintaining the flexibilit...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Quick Earnings : Earn At Least $1935 For Your First 159 Trips, Guaranteed.

    Quick Earnings : Earn At Least $1935 For Your First 159 Trips, Guaranteed.

    UberFalmouth, OH, United States
    Full-time +1
    Earn at least $1935 driving with Uber when you complete your first 159 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...Show moreLast updated: 8 hours ago