Client Manager - Retail Analytics

Client Manager - Retail Analytics

Location : Hybrid (2 days onsite) at client in Stillwater, MN

NIQ delivers the most complete and clear understanding of consumer buying behavior that reveals new pathways to growth. The NIQ Retail Analytics team is looking for a Client Manager to aid in supporting client needs and strategically managing client relationships across a portfolio of accounts. This is your opportunity to work with world-class data assets and deliver value at a massive scale!

NIQ's Retail Analytics Client Engagement Team works with companies to provide insights and thought leadership. Our work helps clients set pricing strategies, introduce new products and determines what products you ultimately see on the shelf and online. Our Client Engagement team members are experts within their categories and NIQ solutions and are viewed as trusted partners by our clients.

As a Client Manager, you'll contribute to the overall client satisfaction, team success, and technical platform capabilities. A strong candidate will proactively maintain and grow relationships with existing clients, train client and internal users on how to use our applications, and proactively identify ways for clients to use NIQ solutions to answer their relevant business questions.

Responsibilities :

• Become familiar with NIQ Retail Analytics database content, processes, and frontend applications, and ensure data quality in collaboration with our backend data delivery team. Emphasis will be on price & promotion optimization solutions.
• Understand the client's strategy & category management processes, and translate those to tactical recommendations using NIQ solutions.
• Train retailers on how to use NIQ data and dashboard solutions to execute pricing, promotion and assortment decisions.
• Use change management skills to lead clients through understanding, integrating and executing decisions supported by NIQ's merchandising insights and analytics in their business decisions.
• Penetrate and establish enduring client relationships with senior decision makers at clients by demonstrating on-going value by driving client outcomes.
• Ensure proactive insights and action oriented solutions are delivered to clients.
• Accountable for driving account renewals and overall portfolio value to meet revenue goals.
• Identify opportunities to collaborate across NIQ teams and uncovers sales opportunities with clients.

About You

You constantly seek to learn new things and lean into new capabilities. Change excites you. Curiosity, communication, and critical thinking drive your work. You make data applicable and interesting for your clients, and mold it into a story that flows, drives outcomes that have actionable results. You confidently drive winning outcomes that meet strategic client objectives. You are someone who values working on a diverse, inclusive team.

Qualifications :

This role has a market-competitive salary with an anticipated base compensation of the following range : $76,500-$95,000. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. This role might also be eligible for a sales-based incentive or performance-based bonus. Other benefits include a flexible working environment, comprehensive health insurance, industry-leading parental leave, life insurance, education support, and more.

NIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insightsdelivered with advanced analytics through state-of-the-art platformsNIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world's population.

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact.