Customer Service Associate

A company is looking for a Customer Service Associate to manage customer accounts and provide support.

Key Responsibilities

Establish and maintain customer accounts, including contracts and service agreements

Ensure accurate and timely billing while implementing quality controls

Provide ongoing customer feedback and support to improve financial stability programs

Required Qualifications

Clear background, drug test, and education check required

Must be authorized to work in the US without sponsorship

Prior customer service experience preferred

Knowledge of standard software (MS Word, Excel, Access) is desired

Ability to work in a fast-paced environment and adapt to evolving priorities