Job Description
Job Description
Jersey Mike's Subs in Rogers is looking for Shift Leaders!
Become part of Jersey Mike's fun and rewarding organization! We are looking for Shift Leader who want to be part of high-growth & energizing company. We operate multiple locations in Minnesota with plans to develop more.
As Shift Leader, you are responsible for overseeing in-store operations and coaching crew members throughout your shift. You will set goals, provide job assignments, motivate others, celebrate successes, and providing timely feedback. Ultimately, you will ensure all aspects of your shift run smoothly and effectively.
Team Environment
- Manage employees throughout each shift, communicating responsibilities, providing feedback, and recognizing achievements in a respectful manner
- Deploy team members appropriately to meet customers' needs and service standards throughout shift
- Communicate shift priorities, goals and results with team members
- Support training as directed by General Manager or Assistant Manager(s)
- Arrive in a timely manner to be ready in position at the start of scheduled shift
Operational Excellence
Role model exceptional customer serviceDrive sense of urgency through crew members to satisfy customer needs and execute daily operationsReinforce the use of systems, tools and procedures throughout shift, while taking appropriate steps to correct deficienciesMaintain a safe, secure, and healthy work environment by following and enforcing safety, food safety and sanitation guidelines; comply with local and state lawsMonitor team performance to ensure quality, service, and cleanliness standards are met throughout shiftComplete all required trainingSkills & Experience
Experience as a Shift Manager or similar roleKnowledge of the industry and relevant health and safety regulationsCommitment to excellent serviceWorking well within a teamLeadership skills and ability to make decisions fastStrong problem-solving aptitudeAbility to stand for long periodsHigh school diploma & QSR / restaurant experience is preferredINDROGSL