Admissions Coordinator

Responsive recruiter

Patty Baker Humane Society Naples (PBHSN) Southwest Floridas state-of-the-art no-kill shelter is seeking candidates for the position of Admissions Coordinator . The Admissions Coordinator is responsible for coordinating the intake of adoptable pets through owner surrenders owner returns and transfers from partner shelters and rescues as well as related transport services between shelter partners. The role works within the organizations capacity for care to maximize lifesaving and maintain an appropriate shelter capacity for care.

This position has decision-making authority on intake of animals who are behaviorally and medically appropriate for the shelters programs. When animals present with significant behavioral or medical concerns the Admissions Coordinator follows the established authorization chain (e.g. Behavior team Veterinary team and / or senior leadership) before approving or declining intake.

Schedule : Sunday Thursday 8 : 00 am 5 : 00 pm. Candidate must have the ability to work a flexible schedule including some evenings weekends and holidays based on organizational needs.

Responsibilities

Owner Surrender & Public Intake

• Receive review and process owner surrender and admissions applications (dogs cats and other companion animals as applicable).
• Conduct phone and / or in-person interviews with owners to collect detailed history clarify concerns and assess urgency and suitability for intake.
• Make final intake decisions for animals who meet established behavioral and medical criteria and can be safely accommodated within capacity.
• For cases with behavior or medical concerns (e.g. bite history aggression complex medical needs) consult the appropriate team (Behavior Veterinary and / or leadership) and follow the authorization chain prior to intake approval or denial.
• Offer and explain alternatives when appropriate (behavior resources pet food pantry low-cost veterinary services supported rehoming etc.).
• Coordinate arrival logistics (appointments drop-off instructions initial paperwork) and ensure owners understand required documentation.

Partner Shelter & Rescue Coordination

Capacity Scheduling & Data Management

Requirements

Physical Requirements

Personnel in this position can expect to engage in moderate physical labor including but not limited to bending stooping crouching pushing pulling and lifting as well as sitting or standing for long periods of time.

Pay and Benefits :

Candidates must be authorized to work in the United States. PBHSN values diversity and wants to increase the diversity of our team. We are an equal opportunity employer.

Application Instructions :

Compensation : $20.00 per hour

Humane Society Naples is SWFLs premiere no-kill shelter for cats dogs and other small companion animals. The mission of Humane Society Naples is to shelter animals in times of need locate life-long homes and advocate for responsible pet ownership. With 3 locations in Naples FL we offer a wide range of career opportunities including in animal care veterinary medicine customer service community services administration and fundraising. If you are team-oriented compassionate and are looking for a meaningful career in which you can make a difference we invite you to consider our career opportunities.

Required Experience :

IC

Key Skills

Culinary Experience,Sales Experience,Time Management,Marketing,Public Relations,Customer Service,Computer Skills,Microsoft Outlook,Basecamp,Salesforce,Inside Sales,Recruiting

Employment Type : Full-Time

Experience : years

Vacancy : 1