Sr Manager Final Mile Transformation-Business Lead

Sr Manager Final Mile Transformation-Business Lead

Whirlpool Corporation (NYSE : WHR) is a leading home appliance company, in constant pursuit of improving life at home. As the only major U.S.-based manufacturer of kitchen and laundry appliances, the company is driving meaningful innovation to meet the evolving needs of consumers through its iconic brand portfolio, including Whirlpool, KitchenAid, JennAir, Maytag, Amana, Brastemp, Consul, and InSinkErator.

The Project Next Mile team is responsible for implementing a multi-year transformation plan for Whirlpool's Final Mile network. The ambitious goal of Project Next Mile is to streamline the physical network and create a competitive 3PL landscape that drives lower costs and delivers better service to the Builder, Retail, and Home Consumer channels supported by the Final Mile.

About the Role

In this role, you will be responsible for leading a matrixed team of internal and external (3PL) subject matter experts through the decision-making, strategy, discovery, design, and validation of the Final Mile transformation.

Responsibilities

• Assess the needs of the Final Mile organization to support large-scale transformation and develop a strategic roadmap to enhance systems, simplify processes, and standardize work.
• Lead the selection of Final Mile delivery providers, alongside procurement partners, through competitive RFQ processes. Analyze bids, negotiate contracts, and ensure alignment with Whirlpool's operational needs and compliance standards.
• Lead the implementation of transformation readiness projects and build a culture of transformation mindset within the Final Mile team and supporting process partners.
• Manage and facilitate the closure or relocation of existing operational sites, ensuring that all activities are carried out in accordance with the strategic network transformation plan and timeline.
• Responsible for driving sign-off from the operational, commercial, IT, and procurement experts on the overall fitness of the plan.
• Establish a training and governance model that validates 3PLs are qualified to perform installations on Day 1 and that installation quality can be monitored and measured on a daily basis.
• Establish success criteria for Project Next Mile for all aspects of the project, including 3PL RFP outcomes, process transformation, training, warehouse, and 3PL readiness, KPI's, recovery time, and financial savings.
• Oversees the Project Team, including the Project Manager, Change Manager, Operations Lead, Technical Installation Lead, and Warehouse Lead.
• Build and coordinate work through a coalition of supporting process partners and subject matter experts necessary to project success.
• Own key metrics for the post-implementation phase and what success looks like.

Minimum Requirements

Preferred Skills And Experiences

What We Offer

Generous benefits package, Whirlpool employee discount, fitness & educational reimbursement programs, kitchenettes, and more!

Equal Employment Opportunity

Whirlpool Corporation is committed to equal employment opportunity and prohibits any discrimination on the basis of race or ethnicity, religion, sex, pregnancy, gender expression or identity, sexual orientation, age, physical or mental disability, veteran status, or any other category protected by applicable law.

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