Healthcare Support

Join to apply for the Healthcare Support role at Actalent

1 day ago Be among the first 25 applicants

Join to apply for the Healthcare Support role at Actalent

Get AI-powered advice on this job and more exclusive features.

Job Description

This position serves as the primary point of contact for patients entering the organization. The role is responsible for delivering exceptional customer service by coordinating and scheduling clinical provider office visits, procedures, and treatments. The scheduler communicates directly with patients, caregivers, and stakeholders to ensure seamless access to care.

Job Title : Healthcare Support

Job Description

This position serves as the primary point of contact for patients entering the organization. The role is responsible for delivering exceptional customer service by coordinating and scheduling clinical provider office visits, procedures, and treatments. The scheduler communicates directly with patients, caregivers, and stakeholders to ensure seamless access to care.

Responsibilities

• Promptly and professionally handle a high volume of incoming calls, gathering all necessary information from callers.
• Coordinate and schedule appointments, procedures, and exams in accordance with established protocols, resolving any conflicts as needed.
• Provide clear instructions, answer questions, and offer guidance on appointment preparation and insurance requirements.
• Verify and input patient information accurately to support effective scheduling.
• Reschedule or cancel appointments upon request and ensure all changes are communicated appropriately.
• Utilize various scheduling software and applications to manage appointments across multiple modalities.
• Assist with additional duties as assigned and support team members with scheduling expertise.
• Maintain a high level of knowledge regarding departmental scheduling practices and serve as a resource to others.

Essential Skills

Additional Skills & Qualifications

Work Environment

Work is performed in a remote or office-based environment and requires the ability to operate standard office equipment. The role offers flexibility in locations such as New Haven, Hamden, or Stratford, with shifts typically from 8 : 00 AM to 4 : 30 PM or 8 : 30 AM to 5 : 00 PM, Monday through Friday.

Pay and Benefits

The pay range for this position is $19.00 - $24.00 / hr.

Eligibility requirements apply to some benefits and may depend on your job

classification and length of employment. Benefits are subject to change and may be

subject to specific elections, plan, or program terms. If eligible, the benefits

Available For This Temporary Role May Include The Following

Workplace Type

This is a fully onsite position in Stratford,CT.

Application Deadline

This position is anticipated to close on Jul 16, 2025.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@ for other accommodation options.

Seniority level

Seniority level

Entry level

Employment type

Employment type

Full-time

Job function

Job function

Other

Industries

Business Consulting and Services

Referrals increase your chances of interviewing at Actalent by 2x

Sign in to set job alerts for Support Specialist roles.

Recovery Support Specialist (Peer) - Sierra - EFRB (New Haven)

Government and Public Sector - Service Support Desk Analyst

Stamford, CT $32,900.00-$54,300.00 1 week ago

Associate Clinical Representative - Southern Connecticut

Stamford, CT $55,000.00-$65,000.00 23 hours ago

Port Jefferson Station, NY $17.00-$19.00 1 week ago

Bilingual Administrative Support Specialist : Part time / Per Diem on weekdays or weekends

Fairfield County, CT $100.00-$110.00 3 months ago

West Haven, CT $50,000.00-$55,000.00 2 days ago

Fairfield County, CT $80,000.00-$110,000.00 2 days ago

Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr