Talent.com
Shift Lead
Shift LeadPet Supermarket • South Lake Tahoe, CA, US
Shift Lead

Shift Lead

Pet Supermarket • South Lake Tahoe, CA, US
30+ days ago
Job type
  • Full-time
Job description

Pet Supermarket Shift Lead

If you are looking to join one of the largest retail operations dedicated to providing pet parents with the best selection of pet care items and passionate customer service, join the Pet Supermarket team! Our shift leads possess some of the following key skills : outgoing, upbeat, people-person, sales driven, and great organizational skills. Our pet experts also thrive in a high-energy environment where they work together to drive results and help pet parents with all their pet needs. We are dedicated to making a difference in our community and want you to be a part of our team! This may be the right opportunity for you if you are interested in making a difference in the lives of pets and their parents!

Our shift leads are at the front lines providing friendly customer service and giving pet parents the best selection of pet care items! You are responsible for supporting the associate and management team. As a shift lead, you'll function as a lead member of the sales associate team, encouraging cross-team collaboration and setting the standard for performance. In this multi-dimensional role, you'll provide customer sales assistance alongside the sales associate but also act as "manager on duty" when necessary.

What's in it for you?

  • Competitive pay
  • Employee discounts
  • Flexible schedule
  • Room for advancement
  • Working with pets!!!

Essential Duties and Responsibilities

Sales Leadership

  • Assist customers and lead the team in driving sales, service, and customer experience initiatives in store to achieve sales, KPIs, and store performance goals.
  • Prioritize, assign, and delegate daily goals, tasks, and assignments to associate team and ensure proper completion when manager on duty.
  • Maintain a high level of professionalism and positive attitude in the workplace, including conducting oneself in an appropriate manner when communicating verbally, in writing, or by email.

    • Customer Excellence

  • Partner with the store manager to plan and execute community events and develop mutually beneficial business relationships with various rescue agencies.
  • Protect employees and customers by maintaining a safe and clean store environment. Required to maintain cleanliness and well-being of all livestock including animal care and feeding.
  • Lead and demonstrate engagement with customers using selling and service model.

    • Operations & Team Building

  • Supports, understands, and is accountable for maintaining store standards and meeting all safety requirements / standards, including the protection of all company assets both tangible and intangible.
  • Clean pet enclosures and ensure all animals have appropriate food and water.
  • Support in maintaining the fish system.
  • Assist with the restocking of merchandise on shelves and fixtures and moving products from the stockroom to the salesfloor. Heavy lifting up to 55lbs may be repeatedly required several times throughout a shift.
  • Partners with the store manager to ensure physical inventories are accurate, counts are taken, and shrink goals are met.
  • Proficient in store opening and closing procedures.
  • Accountable for communicating concerns with gaps in performance to store manager or assistant store manager so this can be addressed appropriately and in a timely manner.
  • Support the execution of new hire training and merchandising guidelines.
  • Support the execution of community events and partnering with various rescue agencies.
  • Complete tasks and other duties as assigned by store management.

    • Business Insight

  • Understands the business. Regularly monitor business throughout the day / shift. Needs to be able to react to business needs.

    • Experience, Education, Certifications (List minimum required to enter the role.)

  • Minimum 1 year retail or customer service experience
  • Enjoy working with and around animals.

    • Job Requirement

  • Ability to work a flexible work schedule which will include morning, evenings, weekends and / or holidays.
  • Valid driver's license and access to a motor vehicle preferred.

    • Physical Demands, Working Conditions and Effort of Position :

  • Several duties require physical exertion and dexterity. Heavy lifting up to 55lbs required several times throughout a shift.
  • Majority of tasks do not require long periods of mental concentration. One notable exception would be inventory ordering.
  • Most of the time is spent on the selling floor, standing, or moving around. Active listening required when communicating / speaking with customers and employees.
  • Active observation required when merchandising the store.
  • Works in a relatively temperature-stable environment.
  • May occasionally need to work alone.
  • Accidental injuries from pets are possible.
  • Common injuries are slips / trips / falls and strains / sprains due to lifting.

    • Competencies :

  • Customer Focus : Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
  • Motivating Others : Creates an inclusive climate in which people want to do their best; can motivate others; communicates tasks and decisions down; invites input from others as needed : makes each individual feel his / her / their work is important; is someone people like working for and with.
  • Drive for Results : Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; steadfastly pushes self and others for results.
  • Listening : Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when he / she / they disagree.
  • Compassion : Genuinely cares about people; is available and ready to help; is sympathetic to the plight of others who are not as fortunate; demonstrates real empathy with the joys and pains of others.
  • Time Management : Uses his / her / their time effectively and efficiently; values time; concentrates on his / hers / their efforts on the more important priorities; gets more done in less time than others; can take on a broad range of activities.
  • Delegation : Clearly and comfortably delegates both routine and important tasks and decisions that need to be completed.

    • Pet Supermarket is an equal opportunity employer and drug free work place.

    Create a job alert for this search

    Shift Lead • South Lake Tahoe, CA, US

    Related jobs
    Shift Leader

    Shift Leader

    Panda Restaurant Group • South Lake Tahoe, CA, US
    Full-time
    Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda’s mission alive in our restaurants by supporting management in creating food with passion,...Show more
    Last updated: 30+ days ago
    Certified Ski or Snowboard Instructor

    Certified Ski or Snowboard Instructor

    Kirkwood Mountain Resort • Kirkwood, CA, US
    Full-time +1
    Create Your Experience of a Lifetime!.Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (o...Show more
    Last updated: 30+ days ago • Promoted
    Buffalo Wild Wings Employment in South Lake Tahoe, CA

    Buffalo Wild Wings Employment in South Lake Tahoe, CA

    Buffalo Wild Wings • South Lake Tahoe, CA, USA
    Full-time
    Buffalo Wild Wings is hiring servers, cooks, bartenders, and shift managers.Competitive wages with tips and flexible scheduling. High-energy sports bar environment with meal benefits.Join a sports d...Show more
    Last updated: 24 days ago • Promoted
    From Hobby to Income : Turn Gaming into a Paying Side Hustle

    From Hobby to Income : Turn Gaming into a Paying Side Hustle

    Free Cash by Almedia • South Lake Tahoe, CA, US
    Full-time
    Receive a $5 welcome bonus when you complete your first offer!Make money in your spare time by completing online tasks : . Take paid surveys (5-15 minutes each).Test new mobile games and apps.Share yo...Show more
    Last updated: 8 days ago • Promoted
    Hiring Now - Work from Home - No Experience

    Hiring Now - Work from Home - No Experience

    OCPA • Kirkwood, California, us
    Remote
    Part-time +1
    Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...Show more
    Last updated: 30+ days ago • Promoted
    Pizza Hut Employment in South Lake Tahoe, CA

    Pizza Hut Employment in South Lake Tahoe, CA

    Pizza Hut • South Lake Tahoe, CA, USA
    Full-time
    Pizza Hut restaurants are hiring team members, delivery drivers, and shift managers.Flexible scheduling with competitive wages and meal discounts. Training provided with opportunities for advancemen...Show more
    Last updated: 24 days ago • Promoted
    Teller Part Time Incline Village NV

    Teller Part Time Incline Village NV

    Wells Fargo • Incline Village, NV, United States
    Part-time
    Are you looking for more? Find it here.At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping ...Show more
    Last updated: 7 days ago • Promoted
    Assistant Manager

    Assistant Manager

    Applebee's • South Lake Tahoe, CA, US
    Full-time
    Flynn Group, founded by Greg Flynn started its journey with the acquisition of 8 Applebee’s in 1999.Over the next two decades we grew by building new stores and acquiring other franchise operators ...Show more
    Last updated: 30+ days ago
    Shopper Team Member

    Shopper Team Member

    Amazon • Tahoe Vista, CA
    Full-time
    Job Title : Shopper Team Member Employer : Amazon.As a Shopper Team Member at Amazon, you will be responsible for shopping and preparing customer orders for delivery. You will use your knowledge of th...Show more
    Last updated: 19 days ago • Promoted
    Store Manager

    Store Manager

    Family Dollar • South Lake Tahoe, CA, USA
    Full-time
    Join the Family Dollar team as a Store Manager and help us lead our store to success.As a Store Manager, you will be responsible for hiring, training, and managing staff, overseeing store operation...Show more
    Last updated: 24 days ago • Promoted
    Chick-fil-A Employment in South Lake Tahoe, CA

    Chick-fil-A Employment in South Lake Tahoe, CA

    Chick-fil-A • South Lake Tahoe, CA, USA
    Full-time
    Chick-fil-A restaurants are hiring team members and shift leaders.Competitive wages with Sundays off and scholarship opportunities. Training focused on exceptional customer service and hospitality.J...Show more
    Last updated: 24 days ago • Promoted
    Manager, Data Analytics

    Manager, Data Analytics

    Liberty Utilities • South Lake Tahoe, CA, United States
    Full-time
    Joplin, MO, US, 64804Strafford, MO, US, 65757Aurora, MO, US, 65605Pine Bluff, AR, US, 71601Billings, MO, US, 65610Republic, MO, US, 65738Litchfield Park, AZ, US, 85340Alma Center, WI, US, 54611Ozar...Show more
    Last updated: 3 days ago • Promoted
    Air Interdiction Agent

    Air Interdiction Agent

    U.S. Customs and Border Protection • Kit Carson, California, US
    Full-time +1
    Pilot CBP Air Interdiction Agent.Considering making an application for this job Check all the details in this job description, and then click on Apply. Air and Marine Operations (AMO), a component o...Show more
    Last updated: 30+ days ago • Promoted
    Shift Manager

    Shift Manager

    McDonald's • South Lake Tahoe, CA, US
    Full-time
    I want a satisfying career with good benefits and great opportunities for advancement.I have a lot to offer and I want to grow. The Job for Me Get a job that inspires your best and moves you forwar...Show more
    Last updated: 30+ days ago • Promoted
    Complete Online Surveys For Cash (Up to $25 / per)

    Complete Online Surveys For Cash (Up to $25 / per)

    Earn Haus • Incline Village, NV, US
    Full-time +1
    Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion. You will help influence brand decisions on se...Show more
    Last updated: 16 days ago • Promoted
    REMOTE SALES - HOT LEADS - NO EXPERIENCE NEEDED

    REMOTE SALES - HOT LEADS - NO EXPERIENCE NEEDED

    Marissa Turner - Symmetry Financial Group • Lake Tahoe, NV, US
    Remote
    Full-time +1
    Quick Apply
    Please read the entire post! ❓ Do you.Need to support your family or generate income for the things you want to do in life? Are you ready for freedom and time flexibility? Are you tired ...Show more
    Last updated: 30+ days ago