Sr. Manager, PMO

Sr. Manager, PMO

With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system reinventing warehouse automation for increased efficiency, speed and flexibility.

The Sr. Manager, PMO will lead a team responsible for advancing Symbotic's project governance, Project Lifecycle, and program delivery excellence. This leader will play a key role in connecting strategy to execution ensuring that governance processes, program health metrics, and cross-functional alignment drive predictable project outcomes across the Implementation organization.

The role requires a strong combination of strategic thinking, process discipline, and hands-on leadership to institutionalize standards, support project managers, and strengthen accountability across project lifecycles. This position reports to the PMO Lead and partners directly with Project Directors, Installation Directors, and other functional leaders within the organization.

The Program Management Team is a pillar within Symbotic's PMO and serves as both a controlling and enabling function. It governs the Stage Gate process, defines delivery frameworks, and supports project managers through training, communications, and leadership engagement. The team ensures consistent project execution, drives program visibility, and reinforces Symbotic's organizational pillarsDeliver Budget, Elevate Talent, and Invest in Development.

What you'll do :

• Own the Stage Gate governance framework and ensure cross-functional adherence to inputs, outputs, and timing for all gates.
• Drive alignment between Project Execution Stage Gates and Product Development Phase Gates.
• Standardize governance documentation and sign-off processes.
• Support Project Managers through risk, schedule, and readiness reviews.
• Partner with Project Directors to maintain scope, schedule, and cost discipline.
• Collaborate with Cross-Functional Execution and Business Excellence teams to ensure dashboard consistency and data integrity.
• Lead key PMO initiatives including Stage Gate Transformation, Gateway integration, and PM enablement.
• Coordinate with the STL Program (Single Thread Lead) to align process improvements and new product / market readiness with PMO governance.
• Integrate corporate governance by aligning with Audit, Finance, and operational leaders.
• Lead and develop a team of Project Coordinators through 1 : 1s, performance reviews, and development planning.
• Manage PM training roadmap and quarterly enablement sessions.
• Foster a culture of accountability, service, and simplification.
• Track and communicate performance via KPIs, dashboards, and quarterly reports.
• Drive process automation in Jira, Smartsheet, and SAP.
• Embed lessons learned and structured program reviews with the Business Excellence team.
• Manage the PMO Public Service Announcement (PSA) process for standardized, controlled communications.
• Develop and execute a PM Engagement Strategy through touchpoints, workshops, and targeted training.
• Serve as the central point for cross-functional communication, ensuring consistent messaging, timely escalation, and alignment across PMO and functional teams.
• Prepare executive summaries, reports, and leadership communications highlighting progress, value, and impact.

What you'll need :

Our Environment :