Service Writer - Cookeville

Pools. Building Fun. At Pool & Spa Depot , we don't just build swimming pools - we build backyard dreams. If you're ready to dive into a career that's both fun and fulfilling, join the best in the business.

Work with the leaders. Work with Pool & Spa Depot.

Join the Best in the Business. At Pool & Spa Depot , we're not just building pools - we're building careers. Work with the best people in the industry, have fun on the job, and earn great money while helping families create unforgettable backyard memories.

Have fun. Make money. Love what you do.

Pool and Spa Depot is Middle Tennessee's most trusted and fastest-growing spa and pool retailer with nine locations, including southern Kentucky and northern Alabama. Our customer-focused service platform, strong promotional calendar, and outstanding inventory selection as a member of the Millennium Buying Group allow us to bring the finest and most advanced pools, spas, saunas, chemicals, and services to our customers.

Our ideal candidate will have a passion for customer service and experience in service coordination, dispatch, or front office support. The ability to communicate clearly, stay organized, and handle multiple customer needs in a fast-paced environment is essential.

Compensation ranges from $16 - $19 / hr plus commission on sales, with opportunity for growth based on performance and contribution. The successful candidate will demonstrate the ability to :

• Assist customers in person and over the phone with service-related inquiries
• Schedule and coordinate service calls, installations, and product deliveries
• Maintain and update customer accounts and service records with accuracy
• Communicate clearly between customers and our technical teams
• Resolve customer concerns with professionalism and urgency
• Contribute to a positive team environment while adapting to changing priorities

Get started with our team!

💧 Come Work for Us - Be Part of the Pool & Spa Depot Family!

At Pool & Spa Depot , we believe work should be more than just a job - it should be a place where you grow, succeed, and have fun doing it. Our team is built on integrity, teamwork, and a customer-first attitude , and we take pride in helping people turn their backyard dreams into reality.

Whether you're just starting or looking to advance your career, you'll find supportive leadership, hands-on training, and a positive, fast-paced environment where your hard work is recognized and rewarded.

In addition to a competitive salary package, we offer Blue Cross / Blue Shield Health Benefits, 401k, paid time off, Employee Discounts, and paid Training. Pool and Spa Depot is a Drug-Free Employer.

Pool and Spa Depot is a Drug-Free Workplace.