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Intake Coordinator
Intake CoordinatorCarolina Prime Physical Therapy Llc • North Wilkesboro, NC, US
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Intake Coordinator

Intake Coordinator

Carolina Prime Physical Therapy Llc • North Wilkesboro, NC, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

We are seeking a Patient Intake Coordinator to become a part of our team! The intake Coordinator plays a critical role in ensuring a seamless and welcoming experience for patients while supporting the day-to-day operations of the clinic. You will perform routine administrative and clinical duties to keep the medical facility running smoothly.

Responsibilities :

  • Handle all administrative duties in a timely manner
  • Manage patient intake
  • Manage a welcoming and professional reception area to enhance patient satisfaction and comfort.
  • Schedule appointments
  • Anticipate patient needs, ease anxieties, and provide clear communication regarding clinic processes and services. (housekeeping / cleaning  may be required when needed)
  • Perform routine clinical tasks to support medical staff
  • Ensure positive experience for every patient
  • Communicate with insurance companies for proper billing procedures
  • Create and maintain patient records by collecting, updating, and accurately filing medical, personal and financial information
  • Process payments
  • Track and manage office supplies and place orders as needed.
  • Collaborate with staff and providers to ensure smooth clinic operations and communications from front desk to clinical side.
  • Participate in weekly virtual one-on-one meetings with supervisors to discuss ongoings.
  • Contribute to team success by supporting broader initiatives aligned with Carolina Prime PT mission, vision, and values.

Qualifications :

  • Professionalism
  • Excellent customer service and interpersonal communication skills.
  • Commitment to providing exceptional customer service while maintaining confidentiality and compliance with clinic policies
  • Strong organizational skills, attention to detail and ability to multitask in dynamic environment.
  • Proficiency in scheduling, word processing, and general office management
  • Company Description

    Carolina Prime Physical Therapy is a locally, PT / OT owned, private outpatient Physical Therapy practice located in the beautiful foothills of the Blue Ridge Mountains. We have created a clinic where individualized treatment programs and optimal outcomes are our goal. We strive to create an enjoyable atmosphere and team environment for all employees. Please visit our website www.carolinaprimept.com to see our specialty services that we offer.

    Company Description

    Carolina Prime Physical Therapy is a locally, PT / OT owned, private outpatient Physical Therapy practice located in the beautiful foothills of the Blue Ridge Mountains. We have created a clinic where individualized treatment programs and optimal outcomes are our goal. We strive to create an enjoyable atmosphere and team environment for all employees. Please visit our website www.carolinaprimept.com to see our specialty services that we offer.

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    Intake Coordinator • North Wilkesboro, NC, US

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