Inside Sales Representative - Utility

Job Opportunity : Representative - Inside Sales

As a Representative - Inside Sales, your role will involve engaging with existing customers to boost sales of our company's products and services. You'll be responsible for obtaining, creating, and up-selling orders, enhancing customer satisfaction and enriching the customer's buying experience. You'll employ proactive selling techniques to expand business or grow the current book of accounts. You'll also collaborate with outside sales to ensure goals are met.

Responsibilities :

• Obtains orders through email and telephone calls, verifies and enters items, transfers orders to fulfillment, explains stock-outs and expected delivery dates.
• Increases orders by suggesting related items, explaining features, and checking customer's buying history.
• Owns, qualifies, and develops opportunities passed from marketing, outside sales, and national accounts.
• Identifies ways for continuous improvement of processes.
• Prepares, generates, and follows up on verbal or written quotations to secure orders, or determine reason for loss of order.
• Reviews open customer order reports and takes action on open items, including those items that may be at risk in meeting customer's promised delivery date.
• Maintains distribution system backorder report, associated customer expediting report and notices, and customer notification.
• Reports industry trends, competitive pricing, and customer feedback to management.

Qualifications :

At Wesco, we build, connect, power, and protect the world. As a leading provider of business-to-business distribution, logistics services, and supply chain solutions, we create a world that you can depend on. Our company's greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits and active community engagement, we create an environment where every team member has the opportunity to thrive.

Learn more about working at Wesco here and apply online today! Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE : WCC) FORTUNE 500 company. Wesco International, Inc., including its subsidiaries and affiliates ("Wesco") provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer. Los Angeles Unincorporated County Candidates Only : Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.